Senior Field Security Investigator

4 days ago

Milwaukee, Wisconsin, United States GEICO Full time
Job Summary

We are seeking a highly skilled and experienced Senior Field Security Investigator to join our team at GEICO. As a Senior Field Security Investigator, you will be responsible for conducting thorough investigations of suspected cases of fraud or other illegal activities against the Company. This role requires a strong analytical mind, excellent communication skills, and the ability to work independently in a fast-paced environment.

Key Responsibilities
  • Conduct investigations of suspected cases of fraud or other illegal activities against the Company
  • Evaluate information to determine its credibility and refer and coordinate investigation assignments to outside agencies
  • Provide training and support to all departments in the claims handling process
  • Must be able to obtain and maintain a valid driver's license, certifications, and permits in accordance with state and federal regulations, and company and departmental standards
  • Must be able to lift and carry materials and equipment and lift them to and from vehicles and carry them up and down steps
  • Must be able to climb on, off, in, around, and under vehicles, including but not limited to RVs and commercial vehicles
  • Must be able to exercise caution and awareness of surroundings while performing the essential duties of the position
  • Must be able to communicate in a professional manner in person, via telephone, and written correspondence/email
  • Must be able to document files in a clear, concise, professional written manner, to be understood by customers, clients, co-workers, and other employees of the organization
  • Must be able to maintain a professional attitude and appearance at all times
  • Speaks with internal and external customers in a way that builds GEICO's customer base and promotes customer satisfaction through efficient, accurate, and courteous interactions
  • Must be able to handle heavy claim volume and stressful situations
  • Must be able to learn and apply large amounts of technical and procedural information
Working Conditions
  • Must utilize personal protective equipment as necessary
  • Must be willing to work in indoor and outdoor environments, inclement weather, in dim or bright light, and subject to adverse weather conditions and noise
  • The duties of this position are generally performed in the field, in an auto repair environment, or at a business location under minimum supervision
Equipment and Vehicles (When Assigned)
  • Must have and maintain an acceptable driving record according to company policy and a valid state driver's license
  • Must be able to drive the assigned vehicle for extended periods of time as needed
  • Must be able to utilize laptops, Microsoft Office, web-based applications, cameras, hands-free cellular devices, and calculators
  • Must be able to perform duties in an automobile used as a mobile workstation
Benefits

As an Associate, you'll enjoy our Total Rewards Program* to help secure your financial future and preserve your health and well-being, including:

  • Premier Medical, Dental, and Vision Insurance with no waiting period**
  • Paid Vacation, Sick, and Parental Leave
  • 401(k) Plan
  • Tuition Reimbursement
  • Paid Training and Licensures

*Benefits may be different by location. Benefit eligibility requirements vary and may include length of service.

**Coverage begins on the date of hire. Must enroll in New Hire Benefits within 30 days of the date of hire for coverage to take effect.

The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability, or genetic information, in compliance with applicable federal, state, and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled. GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.

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