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Healthcare Support Specialist

2 months ago

Danbury, Connecticut, United States Planned Parenthood Full time
About Us:
At Planned Parenthood of Southern New England, we are dedicated to providing comprehensive reproductive health services. Our commitment to care extends beyond the clinic, as we strive to promote social justice and empower individuals through education and support.

Position Overview:
We are currently seeking a Full-Time Healthcare Support Specialist to join our dynamic team. This role will involve working at our Hartford North Health Center and providing support across various locations.

Key Responsibilities:
  • Assist clinicians in delivering high-quality healthcare services that prioritize patient well-being.
  • Deliver exceptional customer service, ensuring that patients are at the forefront of all interactions.
  • Contribute to the health center's productivity and financial goals.
  • Collaborate with management and clinical staff to enhance operational efficiency.
  • Adhere to established clinical standards and organizational policies.
  • Provide accurate and unbiased information to patients during their visits.
  • Perform essential clinical tasks, including vital sign assessments and laboratory work.
  • Manage basic administrative duties such as reception, phone triage, and inventory management.
  • Foster an inclusive environment that values diverse perspectives and experiences.

Qualifications:
  • Positive and solution-oriented mindset.
  • Ability to thrive in a fast-paced and adaptable work environment.
  • Proficient in handling sensitive information with confidentiality.
  • Comfortable discussing topics related to sexual health and reproductive options.
  • Strong attention to detail and multitasking abilities.
  • Familiarity with Microsoft Office Suite is essential.
  • Availability to work flexible hours, including evenings and weekends.
  • Bilingual proficiency in English and Spanish is preferred.
  • High school diploma or equivalent is required.
  • Effective communication skills and a commitment to learning and growth.
  • Awareness of social equity issues and a desire to contribute to racial equity initiatives.

Compensation:
The starting hourly wage for this position is $17.60, with potential increases based on experience. We uphold a commitment to equity in our compensation practices.

Our Commitment:
Planned Parenthood is an equal opportunity employer, dedicated to fostering a diverse and inclusive workplace. We encourage applications from individuals of all backgrounds, including people of color and members of the LGBTQ community. Our comprehensive benefits package includes health, dental, and vision insurance, retirement savings options, paid parental leave, and generous paid time off.