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Service Technician

2 months ago

Carlsbad, New Mexico, United States DISH Full time
About DISH

DISH is a leading provider of connectivity solutions, with a rich history of innovation spanning over 40 years. Our business encompasses satellite television service, live-streaming, on-demand programming, smart home installation services, mobile plans, and products. We're committed to simplifying lives and empowering customers with cutting-edge technology.

Job Summary

We're seeking a skilled Service Technician to join our team. As a Field Installation Specialist, you'll represent DISH in customers' homes, delivering exceptional customer experiences and showcasing the infinite possibilities of smart home solutions. Your expertise will be essential in building rapport with customers, ensuring seamless installations, and providing top-notch support.

Key Responsibilities
  • Install and configure DISH equipment, ensuring optimal performance and customer satisfaction
  • Provide exceptional customer service, addressing concerns and resolving issues promptly
  • Collaborate with customers to understand their needs and preferences, offering tailored solutions
  • Stay up-to-date with product knowledge, technical skills, and industry developments
  • Work effectively in a fast-paced environment, prioritizing tasks and managing time efficiently
Requirements
  • Aptitude to build strong relationships with customers, ensuring a positive experience
  • Ability to work at heights, lift heavy equipment, and navigate various weather conditions
  • Valid driver's license and a clean driving record, meeting DISH's safety standards
  • Travel may be required, with flexibility to adapt to changing schedules
Compensation and Benefits

We offer a competitive compensation package, including a base pay rate of $15.75/hour, plus opportunities for performance-based incentives and promotions. Our benefits include flexible spending accounts, a 401(k) plan with company match, ESPP, and a range of health and wellness programs.