Field Service Technician

1 day ago

Carlsbad, New Mexico, United States Sage Rental Services, LLC Full time
Job Title: Field Service Technician

SAGE Rental Services is seeking a skilled Field Service Technician to join our team. As a Field Service Technician, you will be responsible for providing on-site repair, maintenance, and installation of SAGE rental equipment at client-owned locations.

Key Responsibilities:
  • Customer Service - Perform equipment tests, diagnose issues, and resolve customer requests in a timely manner. Maintain strong relationships with customers and adhere to company operation and safety guidelines.
  • Equipment Repair and Maintenance - Troubleshoot equipment issues, guide customers on proper equipment use, and perform machine repairs and maintenance as needed.
Requirements:
  • Must be 21 years of age and have a valid driver's license with a clean driving record.
  • High school diploma or GED.
  • Must pass a pre-employment criminal background check and drug screen.
  • Must be willing and available to be on call 24/7 for after-hours requests.
  • Problem-solving skills and mechanical aptitude.
  • Previous diesel and service experience.
  • Technical/computer literacy skills, including Microsoft Office, engine program tools, and rental industry software.
  • Ability to build strong relationships with customers and display excellent communication skills.
  • Ability to manage workflow in a timely and consistent manner and work well in a team environment.
  • Ability to lift to 50+ pounds.
  • Ensure company workplace safety guidelines are followed and environmental standards are practiced when on duty or on site.
  • Personal tools required.
Preferred Qualifications:
  • Trade/technical certification or previous industry experience.
  • Rotating equipment experience.
  • 2-5 years of experience in the heavy equipment industry.

SAGE Rental Services specializes in the rental and sale of pumping, trench safety, and general heavy equipment to the construction, municipal, and industrial markets. We are dedicated to upholding our "Core Values": to Work Honest, Work Safe, Work Smart, and Work Together.

We offer a comprehensive benefits package, including medical, dental, vision, life, disability, and supplemental benefits, as well as a 401(k) option and employer match program.

SAGE is an Equal Opportunity Employer.

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