Customer Service Representative
6 days ago
We are seeking a highly skilled and customer-focused individual to join our team as a Client Service Professional/Receptionist at our H&R Block franchise location.
Key Responsibilities:
- Provide exceptional customer service to clients, ensuring a personalized and friendly experience.
- Match clients with the most suitable tax professional for their needs, based on their requirements and preferences.
- Schedule clients according to their preferred schedule, ensuring a seamless and efficient experience.
- Ensure all client needs are met during service, both in-person, over the phone, or virtually.
- Maintain a clean and organized office environment, working collaboratively with team members to achieve this goal.
- Perform other duties as assigned by management.
Requirements:
- High school diploma or equivalent.
- Previous experience in a sales or marketing environment, with a focus on customer service.
What We Offer:
- A dynamic and fast-paced work environment, with opportunities for growth and development.
- A competitive salary and benefits package.
- The chance to work with a leading tax preparation company, with a strong commitment to customer satisfaction.
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