Dental Technology Service Expert

6 days ago


Springfield, Illinois, United States Henry Schein Full time

Job Summary:

This is a field-based role that requires a skilled technician to install and service dental technology in dental practitioners' offices. The focus is on delivering exceptional customer service and ensuring the highest level of quality in all aspects of the job.

Key Responsibilities:

  • Provide reliable repair and installation services to customers in a professional and courteous manner.
  • Maintain and manage the necessary tools and equipment to perform installation and repair services efficiently.
  • Ensure proper inventory levels in the van and maintain a clean and organized workspace.
  • Attend all required training sessions and stay up-to-date with the latest industry developments.
  • Comply with all OSHA regulations and maintain personal protective equipment as needed.
  • Communicate effectively with internal teams and dispatchers to ensure seamless service delivery.
  • Provide education and guidance to customers on proper equipment care and maintenance, as well as troubleshooting procedures.
  • Complete all work orders in a timely manner and submit job-related paperwork within the required timeframes.
  • Adhere to company policies and procedures, including Fleet Management and maintenance policies.
  • Participate in special projects and perform other duties as required.

Additional Responsibilities:

  • Meet company standards for quality and quantity of work performed, ensuring compliance with all policies and procedures.
  • Adhere to company policies and procedures regarding workplace behavior and standards.

Physical Demands:

This role requires the delivery, installation, and repair of equipment, which may involve maneuvering large equipment and performing physical tasks such as bending, stooping, and lifting. The physical nature of this position may require substantial and/or repetitive activity.

Henry Schein, Inc. is an Equal Employment Opportunity Employer and does not discriminate against applicants or employees based on race, color, religion, creed, national origin, ancestry, disability, sex, sexual orientation, gender identity, age, citizenship, marital status, or any other legally protected status.



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