Cloud Infrastructure Specialist

1 week ago


Houston, Texas, United States VC5 Consulting Full time
Job Title: Cloud Support Engineer

We are seeking a highly skilled Cloud Support Engineer to join our team at VC5 Consulting. As a key member of our IT operations team, you will be responsible for managing the overall health of our clients' IT operations, including desktop support, on-premises hardware, and cloud services and infrastructure.

Key Responsibilities:
  • Provide technical leadership and support to a small on-site and off-site support team
  • Work closely with key account executives to maintain customer relationships
  • Manage technology footprints, including networking, desktops, phones, and cloud infrastructure
  • Monitor Azure environment for security, compliance, and cost controls
  • Utilize tools like Intune for end-point management, deployments, and patching
  • Provide Level 1, 2, and 3 support on Microsoft-centric infrastructure
  • Execute and manage small projects to improve clients' security, collaboration, or cost posture
  • Understand IT troubleshooting and technical support best practices
  • Control and monitor security, data, network access, and backup systems
  • Communicate with executive leadership on ongoing activities
Requirements:
  • Bachelor's degree in computer science, MIS, or relevant support experience
  • 3+ years of experience in a related field
  • Experience in similar IT support or leadership roles
  • Strong technical problem-solving and communication skills
  • Experience with Cisco, Google Cloud, Azure, and Office 365 is a plus
  • Preferred: Relevant Microsoft certifications (AZ104, AZ305, etc)


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