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Residential and Light Commercial HVAC Technician
2 months ago
Position Overview:
As a key member of our team at Roland J. Down - Service Experts, you will play a vital role in delivering exceptional service to our residential and light commercial clients. This position requires a dedicated professional who is passionate about HVAC systems and customer satisfaction.
Why Choose Us?
At Roland J. Down - Service Experts, we pride ourselves on our commitment to excellence. Our team is composed of top-tier professionals who are dedicated to doing what is right for both our customers and our employees. We offer extensive training, support, and opportunities for professional advancement. Join us and become a part of our expert team
Compensation and Benefits:
- Competitive Salary: Our top technicians earn over $130,000 annually, with total compensation including hourly pay plus bonuses.
- Sign-On Bonus: Potential bonuses ranging from $1,000 to $3,000 based on experience.
- Generous Paid Time Off: Enjoy 20 paid days off in your first year, increasing to 25 days after your second year.
- Comprehensive Benefits: Company-sponsored medical, dental, and vision insurance, along with wellness program options.
- 401(k) Plan: Best-in-class retirement savings plan with attractive company matching contributions.
- Training Opportunities: Access to our internal Training Academy to enhance your skills.
Key Responsibilities:
- Perform diagnostic and service work on HVAC systems for residential and light commercial applications.
- Engage with customers to address inquiries, resolve issues, and ensure satisfaction.
- Conduct thorough inspections and diagnostics to identify potential equipment problems.
- Complete routine maintenance and ensure the cleanliness of HVAC systems.
- Utilize handheld devices to document service calls and manage customer interactions.
- Maintain communication with dispatch to provide updates on service status.
- Uphold the highest standards of customer service and professionalism.
Health & Safety Responsibilities:
- Report any unsafe conditions or acts to your supervisor immediately.
- Comply with all safety regulations and use personal protective equipment as required.
- Participate in safety initiatives and report any incidents promptly.
Qualifications:
- High school diploma or GED with 0-2 years of experience in a technical environment.
- Valid licensing or certification as required by local regulations.
- Knowledge of HVAC systems and related equipment.
- Effective communication skills and the ability to resolve customer issues.
- Ability to work flexible hours and on-call shifts as needed.
Join Our Team:
At Roland J. Down - Service Experts, we are committed to providing our employees with a rewarding career and the tools they need to succeed. If you are ready to take the next step in your HVAC career, we invite you to explore the opportunities we offer.
