Retail Store Manager
3 weeks ago
We're a leading manufacturer of boxed, seasonal, and sugar-free chocolates, with a legacy spanning over 100 years. Our commitment to excellence, innovation, and customer satisfaction drives our success.
Job SummaryWe're seeking an experienced Retail Assistant Store Manager to join our team. As a key member of our retail operations, you'll be responsible for supervising, leading, and motivating employees to achieve sales and profit goals. You'll also be responsible for recruiting and hiring quality associates, providing first-rate coaching and training, and controlling expenses and inventory.
Key Responsibilities- Supervise and lead a team of retail employees to achieve sales and profit goals
- Recruit and hire quality associates to join our team
- Provide coaching and training to ensure employees have the skills and knowledge needed to succeed
- Control expenses and inventory to optimize profitability
- Display strong merchandising techniques to drive sales and customer engagement
- Unload, receive, and stock merchandise to ensure a seamless customer experience
- Prepare and supervise the regular in-house production of confectionery items in our candy kitchen
- Provide exceptional customer service to drive customer loyalty and retention
- 3 years of prior retail management experience
- Customer service and selling experience
- Experience using Microsoft Word and Excel
- Ability to frequently lift up to 5 lbs. with the ability to lift up to 50 lbs.
- Ability to constantly stand, bend, reach, and work with your hands
- High school diploma or GED
- Strong leadership and team management skills
- Able to manage multiple priorities at once
- Exhibit strong problem-solving skills
- Communicate clearly and effectively with customers, coworkers, and others within the organization
We offer an attractive wage and benefits package, including medical, dental, vision, life insurance, 401k plan with generous company match, and product discounts. We're an equal-opportunity workplace and an affirmative action employer, committed to celebrating and supporting diversity in all its forms.
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