Holistic Health Center Coordinator
2 months ago
Welcome to My Wellness Solutions, a leading Holistic Health Center, where we're dedicated to providing exceptional client experiences. We're seeking a highly motivated and empathetic Client Success Coordinator to join our team.
This is an exciting opportunity for a caring and enthusiastic individual who is passionate about community and guest experiences. As a Client Success Coordinator, you will play a vital role in ensuring our clients receive outstanding service and support.
Key Responsibilities- Client Communication: Respond to client inquiries, address scheduling conflicts, and provide exceptional knowledge of our products, services, and packages.
- Sales and Revenue Growth: Close sales for retail products and programs as recommended by therapists, and continually demonstrate a strong understanding of our offerings.
- Team Collaboration: Work closely with our team to ensure seamless client experiences, and provide support to Reception candidates during training.
- Administrative Tasks: Utilize our internal booking system, and demonstrate proficiency in application.
- Strong Customer Service Skills: Provide poise, service with a smile, tact, and diplomacy in all interactions.
- Language Proficiency: Strong oral communication in Spanish and English.
- Time Management and Organization: Prioritize tasks, manage time effectively, and maintain a high level of organization.
- Technical Skills: Proficiency in Microsoft Office suite and other standard business technology.
- Previous Experience: Previous experience in a fast-paced service environment, such as a day spa, salon, retail, luxury, call center, or reservation booking.
- Wellness and Holistic Health: Interest in wellness and holistic health care is a plus.
- Positive Attitude and Enthusiasm: A positive attitude, enthusiasm, and a team player mentality are essential.
- Physical Demands: Ability to occasionally lift and/or move up to 20 pounds.
$17.00 per hour during training and $19-21 per hour after based on proven efficiency and experience.
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