Network Support Specialist

5 days ago


Fort Smith, Arkansas, United States The First National Bank of Fort Smith Full time

Job Title: Network Support Specialist

About The First National Bank of Fort Smith

The First National Bank of Fort Smith is seeking a highly skilled Network Support Specialist to join our IT team. As a key member of our team, you will be responsible for providing technical support and maintenance for our network infrastructure.

Job Description

We are looking for a detail-oriented and organized individual with excellent communication skills to provide top-notch support to our users. You will be responsible for troubleshooting and resolving issues related to our local area and wide area networks, as well as managing our network hardware and equipment.

Key Responsibilities:

  • Troubleshoot and resolve issues related to our network infrastructure
  • Manage and maintain our network hardware and equipment
  • Coordinate with IT staff to ensure the availability, reliability, and scalability of our network
  • Assist in the research and implementation of new network technologies
  • Provide excellent customer service and support to our users

Requirements:

  • Bachelor's degree in Computer Science or related field (preferred)
  • Minimum 2 years of experience in system/network support environment (preferred)
  • Excellent knowledge of Windows 10 desktop operating systems
  • Working knowledge of network, PC-based related experience, hardware/software configuration problems
  • Excellent knowledge of Microsoft Office suite of products
  • Network and Internet connectivity knowledge
  • Working knowledge of switch, router, firewall, and wireless management
  • Support of PC peripherals, to include printers, scanners, and USB devices

Estimated Salary: $60,000 - $80,000 per year



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