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Cashier Associate
2 months ago
Job Summary
The Cashier Associate is responsible for providing exceptional customer service and ensuring a smooth checkout experience for customers. This role requires strong communication skills, attention to detail, and the ability to work in a fast-paced environment.
Key Responsibilities
- Provide continuous attention to customer needs, greeting, assisting, and thanking customers in a prompt, courteous, and friendly manner.
- Listen to and appropriately escalate customer concerns to management with a positive attitude.
- Manage the checkout lane according to service standards, ensuring accurate and efficient transactions.
- Inform customers of specials and promotions as requested by company or store management.
- Properly record sales through the scanning system, operating cashiering equipment accurately and efficiently, recognizing all forms of tender, and providing the correct change when appropriate.
- Stock front-end products, restock, and use supply items efficiently to eliminate waste and maintain the lowest supply cost.
- Put up discarded or returned merchandise.
- Return carts to the shopping cart corral.
- Assist in training new cashiers.
- Keep the work area clean, orderly, and free from safety hazards, reporting faulty equipment and hazards to management.
- Notify management of associate theft, customer shoplifting, unauthorized mark-downs, property defacement, or any action that is illegal and/or against company policy.
Requirements
- Meet legal and company policy age requirements to perform job functions.
- Ability to read, write, and speak English proficiently.
- Ability to understand and follow English instructions.
- Authorization to work in the United States or the ability to obtain the same.
- Successful completion of pre-employment drug testing and background check.
Preferred Qualifications
- High standard of integrity and reliability.
Company Overview
Southeastern Grocers is a leading grocery retailer dedicated to providing exceptional customer service and quality products to our communities.