Team Leader

2 months ago


Fort Lauderdale, Florida, United States Laderach Aventura FL LLC Full time
Position Overview

Key Responsibilities of a Shift Supervisor Include:

  • Providing exceptional customer service, ensuring accurate and comprehensive information about Läderach offerings.
  • Managing sales transactions and register operations, including maintaining shop aesthetics, gift wrapping, and fulfilling in-store orders.
  • Aiming to meet sales targets through effective product recommendations.
  • Assisting in maintaining compliance with store policies and loss prevention measures.
  • Adhering to merchandising standards and food safety regulations.
  • Collaborating with store management on visual merchandising and various store initiatives.
  • Performing cash register counts.
  • Overseeing store opening and closing procedures.
  • Training and guiding Store Associates.
  • Ensuring smooth store operations in the absence of management.
  • Supporting the Assistant Manager or Deputy Manager with tasks such as:
    • Inventory management.
    • Processing damaged merchandise.
    • Handling returns.
    • Assisting with order management.

Preferred Qualifications Include:

  • A minimum of 2 years of experience in high-end retail or a similar fast-paced, customer-focused environment (preferably in the food sector), with progressive responsibilities.
  • Strong interpersonal abilities with effective communication skills.
  • Dependable and adaptable, with availability for extended hours, weekends, and holidays as required by the store.
  • Detail-oriented with a commitment to quality.
  • Proficiency in multiple languages is a plus.
  • A genuine passion for chocolate.

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