Team Leader
2 months ago
Key Responsibilities of a Shift Supervisor Include:
- Providing exceptional customer service, ensuring accurate and comprehensive information about Läderach offerings.
- Managing sales transactions and register operations, including maintaining shop aesthetics, gift wrapping, and fulfilling in-store orders.
- Aiming to meet sales targets through effective product recommendations.
- Assisting in maintaining compliance with store policies and loss prevention measures.
- Adhering to merchandising standards and food safety regulations.
- Collaborating with store management on visual merchandising and various store initiatives.
- Performing cash register counts.
- Overseeing store opening and closing procedures.
- Training and guiding Store Associates.
- Ensuring smooth store operations in the absence of management.
- Supporting the Assistant Manager or Deputy Manager with tasks such as:
- Inventory management.
- Processing damaged merchandise.
- Handling returns.
- Assisting with order management.
Preferred Qualifications Include:
- A minimum of 2 years of experience in high-end retail or a similar fast-paced, customer-focused environment (preferably in the food sector), with progressive responsibilities.
- Strong interpersonal abilities with effective communication skills.
- Dependable and adaptable, with availability for extended hours, weekends, and holidays as required by the store.
- Detail-oriented with a commitment to quality.
- Proficiency in multiple languages is a plus.
- A genuine passion for chocolate.
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