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Shift Leader

1 month ago

Fort Lauderdale, Florida, United States Tropical Smoothie Cafe Full time
Tropical Smoothie Cafe: A Fun and Fast-Paced Work Environment

We're seeking an experienced leader to join our team at Tropical Smoothie Cafe. As a Shift Leader, you'll play a key role in delivering exceptional customer service and ensuring the smooth operation of our cafe.

Key Responsibilities:
  • Lead and motivate our crew members to provide unparalleled hospitality to our customers.
  • Ensure that all cafe stations are operating to our high standards.
  • Train and coach crew members to ensure brand standards are upheld.
  • Use tools to manage labor, control inventory, and accomplish goals.
  • Perform additional tasks as necessary to run the cafe.
Requirements:
  • Excellent customer service skills and ability to communicate with crew members.
  • Experience as a Tropical Smoothie Cafe crew member or willingness to train the right candidate.
  • Legally able to work within the State and Federal guidelines.
Physical Requirements:
  • Continuous standing and walking throughout the shift.
  • Bending, lifting, and carrying up to 25 pounds to perform duties.
  • Constant face-to-face interactions with crew members and customers.
  • Safely navigate in a fast-paced cafe environment.
  • Ability to multi-task and remain positive in sometimes stressful working conditions.

We offer a fun and fast-paced work environment with no fryers. Most shifts are between six to eight hours, but this may vary. Crew Leaders can expect to have some early mornings, late evenings, weekend, and/or holiday hours and may have additional opening/closing responsibilities. Lead Crew Members by demonstrating Tropical Smoothie Cafe's core values in all interactions. Comply with the Tropical Smoothie Cafe uniform and personal hygiene policies for each shift. Have open availability including mornings, noon, night, weekends, and holidays.