Service Excellence Leader

3 weeks ago


Virginia Beach, Virginia, United States Food Lion Full time
About Our Team
The Customer Service team at Food Lion plays a vital role in ensuring a positive shopping experience for our customers. As a PT Customer Service Leader, you will be responsible for managing the customer service team, providing guidance on how to handle difficult situations, and working closely with other departments to resolve issues efficiently.

A key aspect of this role is developing and implementing strategies to improve customer satisfaction and loyalty. You will also be involved in training programs to enhance the skills of the customer service team, which will enable them to provide better support to customers.

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