Product Liaison

2 weeks ago


Chicago Illinois, United States Medtelligent Full time
About the Role

This is a unique opportunity to join Medtelligent as a Product Liaison, where you will play a crucial role in bridging the gap between product management and project management.

Key Responsibilities
  • Lead daily project scrums with the development team to track project status and ensure seamless collaboration.
  • Develop projects by gathering requirements, scoping work, and designing a solution that meets the needs of our clients and internal stakeholders.
  • Create user interface mock-ups and prototypes using low-fidelity tools, taking into account the needs of users with different levels of experience.
  • Present project scope and design ideas to internal and external staff, gathering and incorporating their feedback to ensure a high-quality outcome.
  • Collaborate with UX designers to create prototypes that meet the needs of our clients and internal stakeholders.
  • Schedule projects for the development and QA teams, ensuring timely completion and delivery.
  • Provide support to client services and onboarding teams on product specifics, ensuring a smooth onboarding process for new clients.
  • Schedule escalated tickets related to your modules and determine when a patch should be made to ensure minimal disruption to our services.
  • Manage wishlist/escalation tickets, prioritizing tasks to ensure timely completion.
  • Jointly roll out new features to clients, working closely with the onboarding and sales teams to ensure a seamless experience.

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