Director of Student Success Coaching

4 days ago


Newport News, Virginia, United States InsideHigherEd Full time
Director of Student Success Coaching

The Director of Student Success Coaching plays a pivotal role in promoting student retention and success at Arkansas State University-Newport. This position leads the Student Success Coaches in providing incoming students with ongoing coaching, connecting them to campus resources, and helping them set and achieve academic, career, and personal goals.

Key Responsibilities:
  • Lead and manage the Student Success Coaches in delivering coaching services to students.
  • Develop and implement strategies to increase student retention and success.
  • Collaborate with university partners to set the vision, market the program, and implement initiatives to support student success.
  • Supervise the Student Success Coaches and provide guidance on coaching best practices.
  • Monitor student caseloads and analyze scheduling and coaching sessions to ensure effective support.
  • Lead regular coaching meetings and training sessions to enhance staff knowledge and skills.
  • Develop and maintain relationships with students, faculty, and staff to promote student success.
Requirements:
  • Bachelor's degree.
  • Two years of experience working with college students or a comparable combination of education and experience.
  • Ability to relate to students of diverse backgrounds and experiences.
  • Knowledge of Microsoft applications and ability to use technology effectively.
Preferred Qualifications:
  • Master's degree in higher education, student affairs, counseling, or a related field.
  • Two years of experience in academic advising/coaching, student retention, or related student affairs experience.
  • Community college work experience.


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