Customer Service Representative

1 week ago


Austin, Texas, United States Four Hands Full time
Customer Care Coordinator

Four Hands, a leader in lifestyle home furnishings, is seeking a Customer Care Coordinator to join our team in Austin, TX. As a key member of our Sales Operations team, you will provide exceptional customer service to our clients, ensuring their needs are met and exceeded.

Responsibilities:
  • Respond to customer inquiries in a timely and professional manner, providing solutions to resolve issues.
  • Collaborate with the Account Executive to determine customer service requirements and develop effective solutions.
  • Maintain strong relationships with internal departments to ensure seamless communication and customer satisfaction.
  • Process orders accurately and efficiently, ensuring attention to detail and quality.
  • Identify opportunities to improve customer operational performance and implement changes to enhance the customer experience.
  • Participate in meetings and training sessions to stay up-to-date on company processes and procedures.
Qualifications:
  • High School Diploma required, Bachelor's Degree preferred.
  • Proficient in Microsoft Office, with emphasis on Outlook and Excel.
  • Ability to multitask effectively, stay organized, and work well in a fast-paced environment.
  • Excellent communication and interpersonal skills.
  • Ability to make decisions and work independently.

Four Hands is an equal opportunity employer and welcomes applications from diverse candidates. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.



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