Customer Service Representative
2 days ago
Austin, TX
Contract to Hire
$18-20/hour
Addison Group is seeking a skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for answering incoming calls, resolving customer complaints, and providing exceptional service.
Key Responsibilities:
- Answer 50+ incoming calls per day
- Assist customers with orders and complaints
- Provide order status to customers
- Meet all call metrics
Requirements:
- 2+ years of Customer Service Representative experience
- Experience working within Microsoft Office Suite
Addison Group is an Equal Opportunity Employer. We are committed to providing a diverse and inclusive work environment. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.
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