Customer Service Delivery Advocate

2 weeks ago


Hartford, Connecticut, United States Carvana Full time
Deliver Exceptional Customer Experiences

As a Customer Service Delivery Advocate at Carvana, you will play a vital role in ensuring our customers receive their purchased vehicles in a timely and satisfactory manner. Your primary responsibilities will include:

Key Responsibilities:
  • Facilitating and coordinating the delivery of vehicles to customers
  • Interacting with customers in person, by phone, and via text to address their needs and concerns
  • Coordinating with customers to schedule delivery of their purchased vehicles
  • Maintaining accurate and detailed records of customer interactions
  • Completing a pre-delivery checklist to ensure vehicles are ready for delivery
  • Responding promptly to customer requests and resolving issues in a professional and courteous manner

At Carvana, we are committed to providing an exceptional customer experience. If you are a team player with excellent communication skills and a passion for delivering outstanding results, we encourage you to apply for this exciting opportunity.



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