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Portfolio Manager, Operations

2 months ago

Chicago, Illinois, United States Waterton Full time

Job Summary:

Waterton is seeking a highly experienced Portfolio Manager, Operations to oversee the management of our portfolio of properties. This is a critical role that requires a strong leader with a proven track record of success in property management.

Key Responsibilities:

  • Ensure that assigned portfolio is achieving operational objectives per the approved business plan, while providing high-quality resident service.
  • Oversee the development of and approve annual operating budgets and forecasts, as required by operating and management agreements.
  • Review and approve quarterly and annual marketing plans.
  • Oversee the accurate preparation and conveyance of all operational and financial data to the owner or owner's representative as required.
  • Participate in asset acquisition and disposition process to ensure compliance with approved strategies and successful execution.
  • Approve, with HR support, all hiring and major coaching decisions.
  • Work with support departments to attract, develop, retain, and promote the best talent available.
  • Identify and implement programs to meet asset preservation goals.
  • Ensure that the physical property is preserved through timely execution of inspections and PM programs.
  • Review current and emerging trends in property management to ensure portfolio is aligned with market conditions.
  • Monitor community pricing strategy and oversee the development and implementation of rent renewal strategies, and sales and marketing plans.
  • Conduct regular site visits with portfolio manager and regional manager to evaluate property conditions and renovation improvements.
  • Participate in acquisitions and redevelopments making recommendations to portfolio management and Executive Committee.
  • Resolve resident issues that cannot be managed at the site level.
  • Supervise and mentor Regional Managers.

Requirements:

  • Bachelor's Degree required. Graduate Degree preferred.
  • Must have or be willing to obtain broker's licenses as required for applicable states.
  • A minimum of ten (10) years' experience in property management or related experience. Level of experience may vary based on the needs of the portfolio.
  • Demonstrated experience leading a team and capable of managing multiple sites.
  • Up to 80% travel is required.