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Store Operations Leader

2 months ago

Fargo, North Dakota, United States Mills Fleet Farm e-Commerce Enterprises, LLC Full time

Company: Mills Fleet Farm e-Commerce Enterprises, LLC

Location: Fargo, ND

Position Overview: Are you driven by the desire to inspire and lead a team? Do you possess a strategic mindset and a commitment to enhancing operational efficiency? If so, this role may be an excellent fit for you.

Role Responsibilities:

  • Provide leadership across key operational areas including Front End Management, Convenience Store Operations, Facility Oversight, Labor Scheduling, Pricing and Inventory Management, Project Coordination, and Loss Prevention.
  • Mentor and develop your team to ensure exceptional execution and customer service.
  • Oversee the creation and implementation of personalized development plans for all team members.
  • Ensure optimal staffing levels in alignment with budgetary constraints and customer demands.
  • Collaborate with human resources to recruit, train, and manage the performance of all team members.
  • Monitor and manage store wage and expense control initiatives.
  • Work with the General Manager and human resources to identify and address budget variances.
  • Ensure compliance with cash management policies and procedures.
  • Administer the Fleet Rewards Visa, Store Credit Card, and Loyalty Program.
  • Provide guidance on customer-related issues as necessary.
  • Partner with the Loss Prevention Lead to implement strategies aimed at reducing shrinkage through education and compliance.
  • Promote customer loyalty programs and other company initiatives effectively.

Qualifications:

  • Bachelor's Degree in Business, Marketing, or a related field, or equivalent experience.
  • A minimum of 5 years of management experience in a retail environment is preferred.
  • Proven ability to lead, coach, and foster relationships in a dynamic setting.
  • Ability to motivate a diverse team of full-time and part-time employees.
  • Demonstrated capacity to make decisive actions, plan, delegate tasks, monitor progress, and adapt to change.
  • Willingness to work a flexible schedule, including evenings, weekends, and holidays.

Equal Opportunity Employer: Mills Fleet Farm is committed to providing equal employment opportunities to all applicants without regard to race, color, sex, gender, ethnicity, religious creed, national origin, age, disability, sexual orientation, or any other status protected by law. We will provide reasonable accommodations to individuals with disabilities upon request to ensure full participation in the application process.