Customer Service Representative

3 days ago


Round Lake, New York, United States TTEC Full time
Transform Customer Experiences with TTEC

TTEC is a leading customer experience innovator, committed to delivering exceptional service and technology. We're seeking a skilled CUSTOMER SERVICE REPRESENTATIVE to join our team in Malta, NY.

As a key member of our global family, you'll play a vital role in creating memorable experiences for customers. Your passion for helping others and providing solutions will shine through in every interaction.

A typical day at TTEC involves:
  • Responding to incoming customer communications with empathy and understanding
  • Conducting thorough research to resolve complex issues
You'll bring your skills and expertise to this role, including at least 1 year of customer service experience, a high school diploma or equivalent, and the ability to recognize, apply, and explain product knowledge. In return, you'll enjoy a supportive work environment that fosters career growth and development.

Highlights of this opportunity include:
  • Competitive base wage starting at $18.92, plus performance bonus opportunities
  • A comprehensive benefits package, including PTO, tuition reimbursement, and health and wellness incentives
  • Opportunities for professional development and career advancement
We believe that diversity and inclusion are essential to delivering exceptional customer experiences. Our team is dedicated to creating an inclusive culture where everyone feels valued and empowered to contribute their best work.

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