Front Desk Representative

5 days ago


Manchester, New Hampshire, United States MCR Hotels Full time
Job Title: Front Desk Agent

At MCR Hotels, we are seeking a highly skilled and customer-focused Front Desk Agent to join our team. As a Front Desk Agent, you will be responsible for providing exceptional service to our guests, ensuring their stay is memorable and enjoyable.

Key Responsibilities:
  • Provide attentive and courteous service to all guests, ensuring their needs are met and exceeded.
  • Manage the front desk operations, including check-in, check-out, and room assignments.
  • Respond to guest inquiries and resolve any issues in a timely and professional manner.
  • Maintain accurate records and reports, including guest information and hotel operations.
  • Collaborate with other departments to ensure seamless guest experience.
Requirements:
  • Positive attitude and willingness to learn.
  • Ability to multitask and work in a fast-paced environment.
  • Excellent communication and problem-solving skills.
  • Basic math skills and ability to handle cash and credit transactions.
  • Ability to work a varied schedule, including evenings, nights, weekends, and holidays.
Preferred Qualifications:
  • Experience in a hotel or related field.
  • Brand knowledge and experience.

We offer a competitive salary, weekly pay, paid time off, retirement options, referral bonuses, career advancement opportunities, and health, dental, and vision insurance. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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