Food Service Associate

2 days ago


Sturbridge, Massachusetts, United States Global Partners Full time
Job Title: Food Service Associate

Global Partners LP is seeking a highly motivated and customer-focused Food Service Associate to join our team. As a Food Service Associate, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and ensuring a high level of product quality and safety.

Key Responsibilities:
  • Provide fast and friendly customer service, engaging with customers through smiles and greetings, offering product information, and providing selling suggestions.
  • Maintain a positive and friendly attitude towards customers and fellow team members.
  • Process cash register transactions, give back change, and refunds.
  • Use scale printer machines to ensure weights and pricing are correct.
  • Monitor product pricing, signage, and placement, as well as the use of product shelf tags and shelf signage.
  • Keep a clean, neat, and orderly check stand/sales counter and work production areas.
  • Prepare, wrap, box, weigh, slice, and stock deli/food service products, rotating them as necessary to ensure product quality and safety.
  • Prepare and cook deli/food service items, including fried foods, salads prepared on premise, sandwiches, roller grill items, hot and cold beverages, prepared meals, and snack items for hot and cold cases.
  • Work safely around sharp slicers, tools, and hot ovens and burners.
  • Display products following deli department and/or merchandising guidelines.
  • Take customer orders, ensuring orders are completed on time and to the customer's satisfaction.
  • Perform other duties assigned by the Store Manager.
Requirements:
  • High School Diploma or equivalent.
  • Must be at least 18 years old.
  • Flexibility to work weekend, holiday, and/or evening shifts and assist other locations as needed.
  • Must have reliable transportation and a valid driver's license.
  • Serv-Safe certification preferred.
  • Desire to learn new products and new recipes.
  • A love of foods and a creative nature.
  • Remain helpful, tactful, and courteous at all times.
  • Work quickly and efficiently, sometimes with little direction, to accomplish assigned duties.
  • Add, subtract, divide, multiply, and perform other basic business math calculations.
  • Learn to use register, scales, scanners, and debit/credit terminals.
  • Learn to use UPC codes, store signage, and learn and memorize various register keys and codes.
  • Read UPC codes, product labels, shelf signage, register forms, and posted company policies/procedures.
  • Learn a wide variety of deli/food service products, including the ingredients that go into those products.
  • Communicate openly and professionally through appropriate body language, facial expressions, and speech.
  • Listen to and understand verbal and non-verbal communication of customers and fellow members.
  • Work with deli ingredients, including various meat items, vegetables, and fruits, spices, nuts, flavorings, sauces, and oils.
Physical Requirements:
  • Be able to lift up to 25lbs on occasion.
  • Reaching above shoulder height and bending below waist.
  • Work in walk-in coolers and freezers.
  • Stand for long periods of time, bend, and twist, and frequently lift and/or maneuver merchandise and supplies.
  • Be dexterous enough with hands and fingers to use necessary equipment, including knives, slicers, burners, ovens, fryers, and rotisseries.

Global Partners LP is an equal opportunity employer. We foster a company culture where ideas from all people help us grow, move, and thrive. We embrace the diversity of all applicants and do not discriminate against race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status, or any other basis prohibited by federal, state, or local law. If you have a disability and need an accommodation to apply, please contact our recruiting department.



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