Merchandise Associate

1 month ago


Sturbridge, Massachusetts, United States TJX Companies, Inc. Full time
About the Role

We are seeking a highly motivated and customer-focused Merchandise Associate to join our team at Marshalls Store 0807. As a key member of our sales floor team, you will be responsible for delivering an exceptional customer experience, maintaining a clean and organized store environment, and adhering to all operational, merchandise, and loss prevention standards.

Key Responsibilities
  • Provide exceptional customer service, engaging with customers, and responding to their needs in a timely and professional manner.
  • Maintain a clean and organized store environment, adhering to all visual merchandising standards and ensuring a positive shopping experience for customers.
  • Process customer transactions accurately, handling returns, exchanges, and refunds in accordance with company procedures.
  • Support and participate in store recovery efforts, maintaining a safe and secure environment for customers and colleagues.
  • Participate in safety awareness and maintain a safe environment, adhering to all company policies and procedures.
Requirements
  • Excellent customer service skills, with the ability to work effectively with customers and colleagues.
  • Strong communication and organizational skills, with attention to detail and the ability to multitask.
  • Able to work a flexible schedule to support business needs, including evenings, weekends, and holidays.
  • Capable of lifting heavy objects with or without reasonable accommodation.
What We Offer

We offer a competitive starting pay range of $15.00 to $15.50 per hour, with opportunities for career growth and development within the TJX Companies, Inc. family. Our benefits package includes associate discounts, EAP, smoking cessation, bereavement, 401(k) associate contributions, child care & cell phone discounts, pet & legal insurance, credit union, referral bonuses, and more.

We are an equal opportunity employer, committed to diversity and inclusion. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.


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