Automotive Service Advisor
1 week ago
Thompsons Auto Group, a highly rated auto group in Northern California, is seeking a dynamic and customer-focused Automotive Service Advisor to join our team.
Key Responsibilities:
- Maintain high customer satisfaction scores through prompt and professional service
- Obtain and update customer information, write up customer concerns, and preview multi-point inspection processes
- Prepare estimates for repairs, obtain customer authorization, and follow up on progress
- Review repairs with customers and ensure compliance with industry standards
Requirements:
- Ability to multitask under pressure, excellent communication skills, and basic math skills
- Computer knowledge and data entry skills, as well as phone etiquette
- Automobile knowledge a plus, with 2 years of experience in a similar role
Benefits:
- Competitive hourly rate plus commission, medical, dental, vision, life, LTD, and STD insurance
- Paid vacation, 401k/Roth with match, employee discounts, and a professional work environment
- Supportive management, job training, and advancement opportunities
All applicants must pass pre-employment testing, including background checks, MVR, and drug testing.
To learn more, visit us at Thompsons Auto Group.
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