Automotive Service Advisor

1 week ago


Placerville, California, United States Thompsons Auto Group Full time
Job Summary:

We are seeking a highly skilled and experienced Automotive Service Advisor to join our team at Thompsons Auto Group. As a key member of our service department, you will be responsible for providing exceptional customer service, ensuring customer satisfaction, and maintaining a high level of professionalism in all interactions.

Key Responsibilities:

* Maintain required CSI (Customer Satisfaction) scores
* Promptly greet customers and obtain customer information or update current information
* Write up customer concerns and preview multi-point inspection process
* Perform a walk-around every vehicle and prepare estimates for repairs
* Obtain customer authorization for repair and follow up with customer on progress
* Review repairs once completed with customer and follow up within 48 hours after repairs
* Comply with the BAR Ro standards (write it right)

Requirements:

* Ability to multi-task under pressure with work volume and stay composed
* Great in-person communication skills
* Basic math skills
* Computer knowledge of basic programs and data entry
* Phone etiquette
* Automobile knowledge a plus
* 2 years of experience

Benefits:

* Hourly/plus commission
* Medical, dental, vision, life, LTD, STD
* Paid vacation
* 401k/Roth with match
* Employee discounts
* Professional and fun work environment
* Supportive management that invests in your career
* Job training and advancement opportunities
* Family atmosphere
* Great work/life balance

What We Offer:

At Thompsons Auto Group, we offer a comprehensive benefits package, competitive pay, and opportunities for career growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.

  • Placerville, California, United States Thompsons Auto Group Full time

    Experienced Automotive Service Advisor OpportunityThompsons Auto Group, a family-owned business with over 30 years of experience, is seeking a skilled Automotive Service Advisor to join our team. As a Service Advisor, you will play a crucial role in ensuring exceptional customer satisfaction and driving business growth.Key Responsibilities:Maintain high CSI...


  • Placerville, California, United States Thompsons Auto Group Full time

    Experienced Automotive Service Advisor OpportunityThompsons Auto Group, a highly rated auto group in Northern California, is seeking a dynamic and customer-focused Automotive Service Advisor to join our team.Key Responsibilities:Maintain high customer satisfaction scores through prompt and professional serviceObtain and update customer information, write up...


  • Placerville, California, United States Thompsons Auto Group Full time

    Job SummaryWe are seeking a highly skilled Automotive Service Advisor to join our team at Thompsons Auto Group. As a key member of our service department, you will be responsible for delivering exceptional customer satisfaction and ensuring a seamless experience for our clients.Key Responsibilities:Maintain high CSI scores by providing prompt and courteous...


  • Placerville, California, United States Thompsons Auto Group Full time

    Join Our Team as a Highly Regarded TechnicianThompsons Auto Group, a family-owned and operated business in the Northern California foothills, is seeking an enthusiastic and experienced Automotive Technician to join our service team at our Chrysler, Dodge, Jeep Ram store. We offer a clean and inviting shop with state-of-the-art equipment, a professional and...


  • Placerville, California, United States Thompsons Auto Group Full time

    Join Our Team as an Automotive TechnicianThompsons Auto Group, a family-owned and operated business in the Northern California foothills, is seeking enthusiastic and experienced technicians to join our service team at our Chrysler, Dodge, Jeep Ram store.We offer a professional and fun work environment, with a supportive management team that invests in your...


  • Placerville, California, United States Thompsons Auto Group Full time

    Job OverviewWe are seeking a highly motivated and customer-focused Automotive Parts Sales Advisor to join our team at Thompsons Auto Group. As a key member of our sales team, you will be responsible for providing exceptional customer service, ensuring customer satisfaction, and driving sales growth.Key ResponsibilitiesProvide accurate and timely information...


  • Placerville, California, United States Thompsons Auto Group Full time

    Join Thompsons Auto Group as a highly skilled Automotive Technician and be part of a team that values excellence and customer satisfaction. As a technician at our Chrysler, Dodge, Jeep Ram store, you will have the opportunity to work with a variety of vehicles and develop your skills in a fast-paced and dynamic environment. We offer a competitive salary,...


  • Placerville, California, United States Thompsons Auto Group Full time

    Join Our Team of Skilled TechniciansThompsons Auto Group, a family-owned and operated business in Northern California, is seeking enthusiastic and experienced technicians to join our service team at our Chrysler, Dodge, Jeep Ram store.We offer a dynamic work environment, competitive pay, and a range of benefits, including:No weekendsGreat work-life...

  • Automotive Technician

    3 weeks ago


    Placerville, California, United States Thompsons Auto Group Full time

    Join Our Team as an Automotive TechnicianThompsons Auto Group is a highly rated auto dealership in Northern California, family-owned and operated for over 30 years. We're seeking a skilled Automotive Technician to join our team.About the RoleWe're looking for a dynamic individual who is passionate about delivering exceptional customer service and has a...

  • Automotive Technician

    2 weeks ago


    Placerville, California, United States Thompsons Auto Group Full time

    About Thompsons Auto GroupWe are a highly rated auto group in Northern California, family-owned and operated for over 30 years. Our dealerships are located in the heart of Placerville, just minutes from the Apple Hill Area.Job SummaryWe are seeking a dynamic and skilled Automotive Technician to join our team. As a journey-level technician, you will be...

  • Automotive Technician

    2 weeks ago


    Placerville, California, United States Thompsons Auto Group Full time

    Join Our Team as a Highly Regarded Automotive TechnicianThompsons Auto Group is a family-owned business with over 30 years of experience in the automotive industry. We are seeking a skilled and enthusiastic Automotive Technician to join our team at our Chrysler, Dodge, Jeep Ram store.About the RoleWe are looking for a dynamic and customer-focused individual...

  • Automotive Technician

    2 weeks ago


    Placerville, California, United States Thompsons Auto Group Full time

    Join Our Team as an Automotive Express Tire & Lube TechnicianWe are seeking a highly skilled and motivated Automotive Express Tire & Lube Technician to join our team at Thompsons Auto Group. As a key member of our service team, you will be responsible for providing exceptional customer service and ensuring the highest level of quality in our tire and lube...

  • Automotive Technician

    2 weeks ago


    Placerville, California, United States Thompsons Auto Group Full time

    Join Our Team as a Highly Regarded Automotive TechnicianThompsons Family of Dealerships, a highly rated auto group in Northern California, is seeking a dynamic and skilled Automotive Technician to join our team at our Chrysler, Dodge, Jeep Ram store.About the RoleWe are looking for a motivated and experienced technician who is passionate about delivering...


  • Placerville, California, United States Thompsons Auto Group Full time

    {"Job Title": "Automotive Sales Consultant", "Job Description": "Join Our Team as an Automotive Sales ConsultantThompsons Auto Group is seeking an experienced Sales Associate to join our team in Placerville, CA. As an Automotive Sales Consultant, you will be responsible for assisting customers in making a purchase decision by asking questions and listening...


  • Placerville, California, United States Thompsons Auto Group Full time

    Join Our Team as an Automotive Sales ConsultantThompsons Auto Group is a highly rated auto dealership in Northern California, family-owned and operated for over 30 years. We're seeking a dynamic and customer-focused Sales Consultant to join our team.About the RoleWe're looking for a sales professional who is passionate about delivering exceptional customer...


  • Placerville, California, United States Thompsons Auto Group Full time

    Job DescriptionWe are seeking an experienced Automotive Technician to join our team at Thompsons Auto Group in Northern California. Our technicians are highly regarded as the industry's top service technicians, and we have all the tools and support to get you started.In addition to competitive pay, we offer our associates the following benefits:No...


  • Placerville, California, United States Thompsons Auto Group Full time

    Job OverviewThompsons Auto Group is seeking a highly motivated and customer-focused Automotive Sales Consultant to join our team.We are a family-owned and operated dealership with a reputation for excellence in Northern California. Our ideal candidate is a team player who is passionate about delivering exceptional customer service and is committed to...


  • Placerville, California, United States Thompsons Auto Group Full time

    At Thompsons Auto Group, we're seeking a skilled Automotive Repair Specialist to join our team. As a key member of our service department, you'll be responsible for diagnosing and repairing a wide range of vehicle issues, from routine maintenance to complex repairs.Key Responsibilities:Diagnose and repair vehicle issues using advanced diagnostic tools and...


  • Placerville, California, United States Thompsons Auto Group Full time

    Are you a sales superstar looking for a new challenge? Do you have a passion for working with people and helping them find their dream vehicle? Look no further than Thompson's Family of Dealerships! We are seeking a highly motivated and customer-focused Sales Consultant to join our team. As a Sales Consultant, you will be responsible for providing...


  • Placerville, California, United States Thompsons Auto Group Full time

    Job OverviewThompsons Auto Group is seeking a highly motivated and customer-focused Automotive Sales Consultant to join our team. As a Sales Consultant, you will play a key role in helping customers find their dream car and providing exceptional sales and service experiences.Key ResponsibilitiesProvide exceptional customer service and support to customers...