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Food Service Associate

2 months ago

Glens Falls, New York, United States Glens Falls Hospital Full time
About the Role

We are seeking a highly motivated and detail-oriented Food Service Associate to join our team at Glens Falls Hospital. As a key member of our Nutrition Services team, you will play a vital role in providing excellent customer service to our patients and customers.

Responsibilities
  • Set up and serve food and supplies to cafeteria customers, utilizing accurate portion control and maintaining proper food handling procedures.
  • Interact directly with patients at the bedside to obtain menu selections and assemble patient food trays according to computerized assembly tickets.
  • Maintain appropriate par levels of food and supplies for customers, as well as daily unit and refrigerator floor stock.
  • Perform daily sanitation procedures, utilizing appropriate tools and products, including ware washing and processing.
  • Assist with setup, decorating, meal delivery, and pickup for special functions within the hospital.
  • Respond to patient/customer satisfaction concerns and make appropriate decisions regarding suitable resolutions within the scope of the job.
  • Clean and pick up all eating areas, including tables, chairs, and counters surrounding the cafeteria and kitchen.
Qualifications

To be successful in this role, you will need:

  • A high school diploma or GED equivalent.
  • Customer service experience, preferably in a healthcare-based dietary role.
  • The ability to handle patient/customer complaints and demands.
  • The ability to work with many personalities, including employees, customers, and patients, in a highly time-structured environment.
  • The ability to work productively in a fast-paced environment.
  • The ability to learn general nutrition principles and special diet modifications within 7-10 days.
  • The ability to maintain an organized work environment using proper rotation with food products.
  • The ability to act as a role model.
  • The ability to work with institutional food service equipment.
About Glens Falls Hospital

Located in the foothills of the beautiful Adirondack mountains, Glens Falls Hospital is a leading healthcare provider in the region. We are committed to providing exceptional, affordable, and patient-centered care to our community.

Benefits

We offer a competitive salary range of $17.25 to $22.50 per hour, commensurate with experience level, education, and certifications. Additionally, we provide a comprehensive benefits package to our employees, including health insurance, retirement plans, and paid time off.