Dispatch Operations Specialist

3 days ago


Burlington, New Jersey, United States Cowan Systems and Cowan Management Full time

Cowan Systems and Cowan Management is seeking a skilled Dispatch Operations Specialist to join our team. This role involves managing a fleet of drivers, ensuring high-level data accuracy within the system, identifying and communicating assessorial charges, collecting and inspecting driver manifest and other necessary documentation, and performing quarterly fleet performance reviews.

Job Requirements:
  • A minimum of 2 years industry experience with 1 year fleet management experience preferred.
  • Computer applications experience and proficiency in Microsoft Office.
  • TMS experience, preferably TMW, is desired.
  • Working knowledge of DOT, OSHA, and related safety regulations.
  • Excellent customer service, problem-solving, and decision-making skills.

The estimated salary for this role is $55,000-$60,000 per year, depending on knowledge and experience. We offer full benefits, life, short- and long-term disability, PTO (sick & vacation), and 401K.



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