Customer Service Specialist

2 weeks ago


Pocatello, Idaho, United States AO: Octane Full time

About Us:

We are a forward-thinking company that values innovation, flexibility, and professional growth. Our mission is to provide exceptional service and sales support to our clients, while also fostering a collaborative and results-oriented team environment.

Job Overview:

This role involves working as a Remote CSR Sales Agent, providing top-notch support to our clients while driving sales growth and improving client satisfaction.

Key Responsibilities:

  • Engage with clients remotely, providing efficient resolutions to inquiries and supporting them with new sales opportunities.
  • Use virtual communication tools to collaborate with your team and address client needs.
  • Maintain accurate records of client interactions and sales activities to ensure a professional and personalized service.
  • Contribute to process improvements that enhance both the client experience and sales performance.
  • Build and maintain strong relationships with clients, offering tailored service that exceeds expectations.
  • Educate new and existing clients about our products and services, guiding them to enroll in the right benefit packages.

Estimated Salary: $55,000 - $70,000 per year, depending on experience.

Benefits:

  • Work from anywhere with a flexible schedule that supports your work-life balance.
  • Be part of a results-driven, collaborative team that values teamwork and individual contributions.
  • Access to ongoing career development through training and mentorship.
  • Competitive weekly pay, with performance-based commissions and bonuses.
  • Rapid Advancement Opportunities to accelerate your career within the company as you grow and succeed.
  • Make a meaningful impact by helping clients secure their financial futures.


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