Customer Service Representative Role

5 days ago


Pocatello, Idaho, United States Verizon Communications, Inc. Full time
Job Description: Customer Service Representative Role

We are looking for an experienced Customer Service Representative to join our team at Verizon Communications, Inc. As a key member of our retail store, you will be responsible for providing exceptional customer service and driving sales through effective communication and relationship-building skills.

Responsibilities:
• Respond to customer inquiries and resolve issues in a timely and professional manner
• Meet or exceed sales targets and customer satisfaction goals
• Collaborate with colleagues to achieve sales goals and targets
• Stay up-to-date on product knowledge and features to provide expert advice to customers

Salary: $50,000 - $70,000 per year, based on experience and qualifications. Compensation includes base salary, commissions, and benefits.

Benefits:
• Medical, dental, and vision insurance
• 401(k) retirement plan with company match
• Paid time off and holidays
• Opportunities for career growth and advancement within the company.

About Us:
We are Verizon Communications, Inc., a leading provider of wireless communications services. Our retail stores offer a wide range of products and services to meet the needs of individual and business customers.

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