Career Advancement Opportunities for Operations Professionals
2 days ago
Ryder System is a leading provider of transportation and logistics solutions. Our commitment to excellence and customer satisfaction has earned us recognition as one of the World's Most Admired Companies.
We are currently seeking an experienced Operations Supervisor to join our team in Grand Prairie, TX.
About the Role
The Operations Supervisor will assist the Ops Manager/Sr. Ops Manager with the operations and personnel for a shift of a particular location. The successful candidate will be responsible for supervising employees on a shift, including Technicians-In-Charge, Customer Service Coordinators, Technicians, and Service Employees. They will also ensure that business objectives and labor requirements are met while maintaining high customer satisfaction levels.
This role may be a developmental position to prepare incumbents for the Ops Manager role. It offers continuous, on-the-job experience and opportunities for career advancement within the company.
Key Responsibilities
• Workflow Management: Analyze work schedules, plan and assign tasks to technicians, track productivity, and conduct shift meetings
• Labor Management: Manage personnel assigned to the shift, provide training and development opportunities, and conduct performance evaluations
• Customer Management: Ensure customer needs are met, resolve issues, and maintain customer relationships
• Asset Management: Directly supervise the maintenance of the location, including tools and equipment, vehicle specifications, and parts inventory management
• Quality Management: Conduct quality inspections, perform root cause analysis, and implement corrective actions
• Financial Management: Ensure cost control measures are in place, manage budgets, and optimize financial performance
Requirements
• High School diploma or equivalent required; Associate's degree preferred or 1-3 years' experience in maintenance operations environment
• Supervisory experience preferred
• Experience with Shop Management Systems preferred
• Microsoft Office intermediate skills
Benefits
The successful candidate will receive a competitive salary ranging from $71,900 to $73,900 per year, depending on experience. This role may also be eligible for an annual bonus and long-term incentive plan. In addition, we offer comprehensive health and welfare benefits, paid time off, and a tax-advantaged 401(k) retirement savings plan.
How to Apply
To apply for this exciting opportunity, please submit your resume and cover letter. We look forward to hearing from you.
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