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Residential Plumbing Specialist

2 months ago

Denver, Colorado, United States Benjamin Franklin Plumbing Full time
Job Summary

Benjamin Franklin Plumbing is seeking a skilled Residential Plumbing Technician to join our team. As a key member of our plumbing services team, you will be responsible for performing diagnostic, service, and installation of plumbing in residential and light commercial environments.

Key Responsibilities
  • Plumbing Services: Assemble, install, or repair pipes, fittings, or fixtures of heating, water, or drainage systems in accordance with plumbing code specifications.
  • Materials Management: Calls in for PO numbers for any materials picked up at suppliers and provides cost before and after taxes to ensure accuracy.
  • Documentation: Turns in all parts receipts/packing slips daily and has corresponding job numbers written on them.
  • Customer Communication: Provide pricing to the customer for approval prior to performing any work.
  • Customer Retention: Retains 90% of Membership Clients and maintains an 85% appointment conversion ratio in the home.
  • Lead Generation: Maximizes lead opportunities based on company's business plan.
  • Training and Development: Participate in all company-sponsored training classes.
Professional Image and Conduct
  • Appearance: Maintain a professional image at all times by wearing only company-approved and provided BFP apparel.
  • Safety: Follow safety policies and procedures.
  • Standards of Performance: Abide by ALL BFP standards of performance and code of ethics.
  • Courtesy: Maintain a courteous demeanor with all customers and associates.
  • Vehicle Maintenance: Maintains company vehicle, ensuring cleanliness and organization, both inside and out.
  • Customer Property: Respects the customer's property.
Qualifications
  • Experience: Must have previous, verifiable plumbing experience in a residential service and maintenance operation.
  • Knowledge: Knowledge of local and national plumbing codes.
  • Blueprint Reading: Ability to read and interpret blueprints and drawings.
  • Cost Estimating: Basic change order cost estimating experience.
  • Driver's License: Valid driver's license and a clean driving record.
  • Background Check: Ability to pass a background check and drug screen.
  • Education: GED or High School Diploma.
  • Licensure: State Journeyman License preferred.