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Café Operations Supervisor

2 months ago

Milwaukee, Wisconsin, United States Division 10 Personnel Full time
Job Overview

Code: 5302

Location: Fox Point, WI

Position Summary:

Café Operations Supervisor

Our client is a dedicated non-profit organization committed to providing support and opportunities for individuals with special needs within the community. They are currently in search of a Café Operations Supervisor who excels in fostering a welcoming and inclusive atmosphere.

The Supervisor will play a crucial role in assisting the team to surpass customer expectations, ensuring that the café remains a space where everyone feels valued, accepted, and comfortable.

Key Responsibilities:

  • Deliver outstanding customer service, facilitating positive interactions between patrons and staff.
  • Support daily café operations, maintaining high standards of customer satisfaction.
  • Assist in the training, coaching, and evaluation of team members.
  • Help manage the inventory of café supplies effectively.
  • Assist with catering orders for the café.
  • Support the creation and management of café schedules, including handling schedule adjustments and time-off requests.
  • Ensure a safe and hygienic environment.
  • Assist in leading team meetings, encouraging collaboration and participation.
  • Actively participate in all team meetings.
  • Contribute to the development of innovative menu ideas and ensure adherence to recipes.
  • Work alongside and support employees with special needs.

Qualifications:

  • Experience in customer service or a food-related position.
  • Ability to work collaboratively in a team setting.
  • Positive attitude, particularly during peak times.
  • Strong multitasking abilities and problem-solving skills with a proactive approach.

Employees benefit from various perks, including a complimentary beverage during shifts, a 50% discount on meals while on duty, and a 10% discount on café and bakery items.

If you are interested in exploring a rewarding opportunity, please submit your resume for consideration. All inquiries will be treated with confidentiality.