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Store Lead

2 months ago

Bowie, Maryland, United States Tailored Brands Inc Full time
Job Summary

We are seeking a highly motivated and experienced Store Lead to join our team at Tailored Brands Inc. As a Store Lead, you will play a critical role in supporting store team members to achieve sales performance expectations through active coaching, development of a team selling environment, and operational excellence.

Key Responsibilities
  • Partner with Store Manager to support store team members to achieve sales performance expectations
  • Develop a team selling environment that drives sales growth and customer satisfaction
  • Ensure operational excellence in all aspects of store operations, including inventory management, visual merchandising, and customer service
  • Lead by example and model company values, demonstrating a strong work ethic and commitment to excellence
  • Communicate effectively with store staff, providing clear guidance and support to ensure they are equipped to meet sales and service expectations
  • Assist in recruiting and developing high-performing store staff, fostering a culture of inclusivity and diversity
  • Support the management team in achieving store business plans, including sales, customer service, and operational goals
  • Participate in driving business outreach opportunities and communicate leads to Store Manager
  • Identify performance opportunities and partner with management team to contribute to development plans
  • Ensure proper staffing to effectively execute initiatives and operational tasks to deliver on the customer promise
  • Assist management team with training store staff on all internal operational functions as assigned
  • Stay informed on corporate communication, directives, initiatives, policies, and procedures
  • Support the management team with the implementation of store programs to increase efficiencies in sales, service, operations, and branding
Requirements
  • Minimum of 1 year of retail or sales experience
  • Strong organizational and leadership skills
  • Excellent written and verbal communication skills
  • Active listening and problem-solving skills
  • Proven ability to train and develop high-performing store teams
  • Proficient in technology systems, applications, Microsoft Office, and video conferencing
  • Ability to operate a computer and POS system
Physical Requirements

The ability to stand and walk for the majority of work shift, frequently bend, squat, and twist, lift up to 50 lbs., climb a ladder to reach merchandise and/or supplies, and see and distinguish between fabric patterns and colors.