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Plastic Surgery Medical Assistant

2 months ago


Clearwater, Florida, United States St. Luke's Cataract & Laser Institute Full time
About the Position

The Plastic Surgery Medical Assistant plays a vital role in providing exceptional patient care and administrative support to ensure the efficient operation of the medical office.

Key Responsibilities
  • Obtain vital signs, patient health history, and accurate documentation of patient visits
  • Assist the Physician during Examinations, Consults, and Procedures
  • Review patient treatment plans, medications, and physician instructions to patients
  • Comfort patients by anticipating their anxieties and answering questions
  • Send Prescriptions to Pharmacies by electronic, fax or written form at the direction of the ordering physician
  • Coordinate referrals for patients to specialists
  • Call patients to relay advice and instructions from the surgeon
  • Remove sutures and dressing as indicated by the surgeon; reapply dressings as needed
  • Protect patients' rights by maintaining confidentiality of medical, personal, and financial information
  • Produce and distribute correspondence memos, letters, faxes, and forms
  • Maintain inventory by checking stock to determine inventory level, anticipating needed supplies, placing orders, and verifying receipt of supplies
  • Provide leadership to others through example, training and sharing of knowledge/skill
In-Office Procedure Suite
  • Prepare the operating facility and clean the room and instruments after each procedure
  • Dispose of contaminated and disposable items, per OSHA guidelines
  • Ensure proper sterilization techniques (OSHA standard) are used for instruments
  • Keep supply room and operating room neat and well stocked
  • Coordinate the maintenance scheduling/testing of the autoclave and other equipment used in the procedure room
  • Complete paperwork when submitting pathologic specimens, and notify lab that a specimen needs to be picked up; verify patient insurance for the appropriate lab
Requirements
  • Sterile preparation and aseptic technique experience preferred
  • Superior written and interpersonal communication skills and the ability to exercise empathy when working with patients and their families
  • Demonstrate an understanding of standard clinical procedures, laws and regulations
  • Working knowledge of medical terminology, HIPAA regulations, ICD, and CPT coding (highly advantageous)
  • Comply with all safety policies, practices and procedures
  • Neat, professional appearance
  • Excellent written and verbal communication skills
  • Ability to work independently and as a part of a team
  • Critical thinking skills
  • Meticulous attention to detail with the ability to multitask and prioritize work
  • Participate in proactive team efforts to achieve departmental and company goals
  • Perform other duties as assigned
  • Service oriented