Business Analyst

4 weeks ago

Minneapolis, Minnesota, United States Surescripts Full time
Job Summary

The Business Analyst plays a crucial role in the Product Management team, fostering a strategic relationship between business partners and the Network Technology and Operations team.

This position requires a technical subject matter expert for Surescripts products, working closely with product management team members, Surescripts business leaders, development teams, and customers to discover, define, and communicate business processes and workflows.

The Business Analyst will lead the elaboration of business ideas in support of business and product prioritization processes, ensuring effective translation to architectural, system analysts, and other technical staff.

Responsibilities:

  • Elicit requirements for new products or enhancements by working with internal and external representatives.
  • Document business workflow and process diagrams, business use cases, business requirements, business impacts, and other business documents as required.
  • Leverage best practices in user-centered design to ensure requirements meet the needs of end users in Surescripts products.
  • Support Product Managers in planning and development of a product and strategic roadmap.
  • Participate in discussions of the above documents, finalize documents for walkthrough and communication to product teams, development teams, and other business teams.
  • Assist in creation of detailed business requirements and work with systems analysts to help create technical system requirements.
  • Work with product analysts to identify design considerations and business issues or enhancements requiring further product development.
  • Determine data analysis and reporting requirements as input to the definition of business requirements.
  • Provide product support internally and externally.
  • Participate in business participant workshops or standards bodies as needed.
  • Participate in product rollout, pilots, and beta testing.
  • Coordinate user testing and product capability demos as needed to ensure product meets requirements and expectations.
Qualifications

Basic Requirements:

  • Bachelor's degree or equivalent experience.
  • 2+ years of experience in related, progressive roles.
  • Experience as a business analyst, system analyst, or quality analyst, or experience in a position where understanding healthcare business requirements and product is key.
  • Training or experience in creating use cases, business modeling, and business requirements.
  • Demonstrated experience in driving projects independently.
Preferred Qualifications

Bachelor's degree in a technology field.

Project management experience.

Change management experience.

Technical support, QA, or systems analyst experience.

Training or experience with software development life cycle processes, including Agile development.

Surescripts embraces flexibility through its Flexible Hybrid Work model for most positions.

This model allows employees to work virtually while still utilizing our offices as collaboration centers.

With alignment and agreement from your leadership, you can come and go from the office as needed.

What We're Like

Ours is a diverse team of leaders who execute customer-obsessed business strategy.

If we had to choose just one thing that we all have in common, it's curiosity.

Curiosity drives our understanding of health IT as we translate exciting concepts into actionable build requirements.

We know what it takes to get new products to market.

What the Work is Like

This work has far-reaching impact, affecting healthcare nationwide.

Through user-centered design philosophy and iterative innovation, we leverage open and trusted relationships with our partners to get at our customers' unmet needs throughout the product life cycle.

Why Wait? Apply Now

We're a midsize company.

This means you're not just another employee ID number.

Here, you can build real relationships and feel supported by truly awesome people with diverse backgrounds and talents in an innovative and collaborative work culture.

We strive to create an environment where you can be yourself, share your ideas, and work your way.

We offer opportunities for employee development, as well as competitive compensation packages and extensive benefits.

At Surescripts, base pay is one part of our Total Rewards Package (which may also include bonus, benefits, etc.) and is determined within a range.

The base pay range for this position is $85,600 - $104,600 per year.

Your base pay may vary within or outside of this range depending on a number of factors, including (but not limited to) your qualifications, skills, experience, and location.

Benefits include, but are not limited to, comprehensive healthcare (including infertility coverage), generous paid time off, including paid childbirth and parental leave and mental health days, pet insurance, and 401(k) with company match and immediate vesting.

To learn more, review the Keep You and Yours Healthy, Balancing Work and Life, and Where Talent Takes Shape links under the Better Benefits.

Better Work. Better Life section of our careers site.

Physical and Mental Requirements

While performing duties of this job, an employee may be required to perform any, or all of the following: attend meetings in and out of the office, travel, communicate effectively (both orally and in writing), and be able to effectively use computers and other electronic and standard office equipment with, or without, a reasonable accommodation.

Additionally, this job requires certain mental demands, including the ability to use judgment, withstand moderate amounts of stress, and maintain attention to detail with, or without, a reasonable accommodation.

Work Environment:

Ability to travel up to 10%.

Surescripts is proud to be an Equal Employment Opportunity and Affirmative Action employer.

We do not discriminate on the basis of race, color, religion, age, national origin, ancestry, disability, medical condition, marital status, pregnancy, genetic information, gender, sexual orientation, parental status, gender identity, gender expression, veteran status, or any other status protected under federal, state, or local law.

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