Nurse Navigator II Role

3 weeks ago


Phoenix, Arizona, United States Navi Nurses Full time
Nurse Navigator II Job Description

Navi Nurses is a private duty nursing company that delivers personalized care for clients and caretakers at every stage of their healthcare journey. We are seeking a highly skilled and compassionate Nurse Navigator II to join our team.

Key Responsibilities:
  • Provide exceptional customer experiences and attention to going above and beyond.
  • Strong interpersonal and communication skills, both digitally and in-person, when conversing with clients and nurses.
  • Comfortability with technology and excellent knowledge of Google Suite Tools, Gmail, and other healthcare platforms.
  • Enjoy and thrive in a fast-paced, startup environment with high levels of autonomy and ability to learn quickly on-the-job.
  • Excitement to adapt to the changing responsibilities of this role as Navi continues to scale across the US.
Requirements:
  • Nursing Expertise: Registered Nurse (RN) with a robust clinical background and a passion for delivering patient-centered care.
  • Brand Ambassador: Creates and sets the expectations of the Navi experience with each new client either in-person, via telehealth, or phone.
  • Customer-Centric Mindset: Demonstrates commitment to providing exceptional customer experiences by anticipating patient needs, addressing concerns proactively, and striving to exceed expectations with every client encounter.
  • Holistic Care Coordination: Provide comprehensive care coordination services, collaborating with nurse contractors, clients, family members, healthcare providers, specialists, and support services to co-create personalized care plans that prioritize the overall well-being of the client.
  • Communication: Possesses exceptional communication skills, both digital and interpersonal, with a focus on support and understanding for both clients and nurse contractors.
  • Collaboration: Works closely with nurse contractors, healthcare providers, administrative staff, and fellow customer service representatives to maintain a cohesive and collaborative environment.
  • Adaptability: Ability to adapt quickly to changing healthcare landscapes and evolving patient needs.
  • Problem-Solving: Strong analytical and problem-solving skills to navigate complex healthcare scenarios and provide effective solutions.
  • Detailed Analytics: Execute regular chart audits to ensure Navi's Standards are upheld with accurate and timely completion of required documents.
  • Technology Proficiency: Demonstrate proficiency in utilizing Navi's telehealth platforms, electronic health records, and healthcare applications.
Location and Schedule:

Location: Navi Nurses Headquarters in Phoenix, Arizona 85004

Schedule: Availability for a minimum of 20-40 hours per week, including weekends. Flexibility in weekly hours and days worked.



  • Phoenix, Arizona, United States Navi Nurses Full time

    Nurse Navigator II Job DescriptionNavi Nurses is seeking a highly skilled Nurse Navigator II to join our team. As a Nurse Navigator II, you will play a critical role in delivering personalized care to our clients and their families.Key Responsibilities:Provide exceptional patient care and advocacy through in-person visits, telehealth, and phone...

  • Nurse Navigator

    2 weeks ago


    Phoenix, Arizona, United States Navi Nurses Full time

    Job Title: Nurse Navigator IJoin Navi Nurses, a private duty nursing company, as a Nurse Navigator I. This role is central to our core operations, adding warmth and credibility to the intake process while demonstrating clinical expertise to assist new and existing clients in building personalized care plans.Job SummaryThe Nurse Navigator I ensures the...

  • Nurse Navigator

    4 days ago


    Phoenix, Arizona, United States Navi Nurses Full time

    Nurse Navigator Job DescriptionNavi Nurses is a private duty nursing company that delivers personalized care for clients and caretakers at every stage of their healthcare journey. As a Nurse Navigator, you will play a crucial role in adding warmth and credibility to the intake process, while demonstrating clinical expertise to assist new and existing clients...


  • Phoenix, Arizona, United States HonorHealth Full time

    About the RoleHonorHealth is seeking a highly skilled Customer Navigation Coordinator II to join our team. As a key member of our Customer Navigation Center, you will be responsible for optimizing care coordination, customer navigation, appointment scheduling, and support for in-network referrals, radiology authorizations, and customer tech council...

  • Nurse Navigator

    3 weeks ago


    Phoenix, Arizona, United States GGB - Global Full time

    About the RoleWe are seeking a skilled Nurse Navigator to join our team at GGB - Global. As a key member of our healthcare team, you will play a critical role in ensuring the best possible outcomes for our clients.Key ResponsibilitiesEnsure appropriate utilization of services and effective case/cost management.Monitor and resolve escalated large claims...

  • Nurse Navigator

    4 days ago


    Phoenix, Arizona, United States Navi Nurses Full time

    Nurse Navigator Job DescriptionNavi Nurses is a private duty nursing company that delivers personalized care for clients and caretakers at every stage of their healthcare journey. As a Nurse Navigator, you will play a crucial role in ensuring the highest quality of service for each client's co-created care plan with the support of Navi Nurses' administrative...

  • Nurse Navigator

    4 days ago


    Phoenix, Arizona, United States Incredible Health Full time

    Incredible Health is actively hiring for a Registered Nurse - Stroke Navigator position in the Phoenix, AZ area. We're seeking experienced nurses with a strong background in stroke care to join our team. The ideal candidate will have experience in leadership roles, such as Assistant Nurse Manager, CNO, Charge, Clinical Nurse Coordinator, Director, Manager,...


  • Phoenix, Arizona, United States Navi Nurses Full time

    Nurse Navigator Job DescriptionNavi Nurses is seeking a skilled and compassionate Nurse Navigator to join our team. As a Nurse Navigator, you will play a vital role in delivering exceptional patient care and ensuring the highest quality of service for our clients.Key Responsibilities:Provide comprehensive care coordination services to clients, including...

  • Nurse Navigator

    4 weeks ago


    Phoenix, Arizona, United States Recruitics JB Full time

    Job SummaryWe are seeking a skilled Nurse Navigator to join our team at Banner - University Medical Center. As a key member of our healthcare team, you will play a vital role in ensuring seamless transitions of care for our patients.Key ResponsibilitiesAssess patient needs and develop comprehensive care plans to address barriers to careCollaborate with...


  • Phoenix, Arizona, United States Navi Nurses Full time

    Job Title: Nurse Navigator Team LeadWe are seeking a highly skilled and experienced Nurse Navigator Team Lead to join our team at Navi Nurses. As a key member of our leadership team, you will be responsible for overseeing the daily operations of our Nurse Navigator team, ensuring the highest quality of care for our clients, and driving business growth...

  • Care Navigator

    3 days ago


    Phoenix, Arizona, United States Included Health Full time

    Job Title: Care NavigatorAt Included Health, we're on a mission to raise the standard of healthcare for everyone. As a Care Navigator, you'll play a vital role in delivering integrated virtual care and navigation to our members.Key Responsibilities:Conduct in-person visits to assess patient health status, educational, and psychosocial needs.Develop and...


  • Phoenix, Arizona, United States Navi Nurses Full time

    Job Title: Nurse Navigator Team LeadNavi Nurses is seeking a highly skilled and experienced Nurse Navigator Team Lead to join our team. As a key member of our leadership team, you will be responsible for managing our nursing team, ensuring the highest quality of service for our clients, and continuously improving our standards of care.Key...

  • Nurse Navigator

    3 weeks ago


    Phoenix, Arizona, United States Banner Health Full time

    Job Title: RN Patient NavigatorJob Summary:Banner Health is seeking a highly skilled RN Patient Navigator to join our team. As a RN Patient Navigator, you will play a critical role in coordinating patient care across the continuum, ensuring seamless transitions and optimal outcomes.Key Responsibilities:Assess patient needs and develop individualized care...

  • Travel Nurse RN

    3 weeks ago


    Phoenix, Arizona, United States Travel Nurse Source Full time

    About the PositionCoast Medical Service is a nationwide travel nursing & allied healthcare staffing agency dedicated to providing an elite traveler experience for the experienced or first-time traveler. As a travel nurse with Coast Medical Service, you will have the opportunity to work with diverse teams in various settings, enhancing your communication...


  • Phoenix, Arizona, United States Navi Nurses Full time

    Job DescriptionWe are seeking a highly skilled and experienced Nurse Navigator Team Lead to join our team at Navi Nurses. As a key member of our clinical operations team, you will be responsible for leading a team of Nurse Navigators and ensuring the highest quality of care for our clients.The ideal candidate will have a strong clinical background, excellent...

  • Care Navigator

    3 days ago


    Phoenix, Arizona, United States ArchWell Health Full time

    Care Navigator RoleArchWell Health is a innovative healthcare provider dedicated to delivering best-in-class care to our senior members. We are seeking a Care Navigator to play a crucial role in providing a positive experience for our members and their families.The ideal candidate will have a strong customer-service orientation, be passionate about senior...


  • Phoenix, Arizona, United States Gallagher Full time

    Unlock Your Potential as a Healthcare NavigatorAt Gallagher, we're committed to empowering our clients and communities through innovative risk management solutions. As a Healthcare Navigator, you'll play a vital role in safeguarding businesses and empowering their ambitions. Join our team of diverse minds, united by a relentless pursuit of excellence.About...


  • Phoenix, Arizona, United States Travel Nurse Source Full time

    Travel Nursing Opportunity in PediatricsWe are working with Coast Medical Service to find a qualified Pediatric RN for a travel nursing assignment in Mesa, Arizona.Pay Information: $1,801 per weekAbout the Position: Coast Medical Service is a nationwide travel nursing & allied healthcare staffing agency dedicated to providing an elite traveler experience for...

  • Patient Navigator

    3 days ago


    Phoenix, Arizona, United States Terros Full time

    Job OverviewTerros Health is seeking a highly skilled Patient Navigator to join our team at our 27th Avenue Health Center in Phoenix, AZ. As a Patient Navigator, you will play a vital role in delivering exceptional patient care and ensuring a seamless experience for our patients.Key ResponsibilitiesProvide exceptional patient care and support to patients and...

  • Healthcare Navigator

    4 weeks ago


    Phoenix, Arizona, United States Gallagher Full time

    About the RoleWe are seeking a skilled Nurse Navigator to join our global brokerage team at Gallagher. As a key member of our team, you will play a critical role in ensuring the effective utilization of services and effective case/cost management.Key ResponsibilitiesMonitor and resolve escalated large claims issuesFunction as a liaison between referral...