Nurse Navigator

4 days ago


Phoenix, Arizona, United States Navi Nurses Full time
Nurse Navigator Job Description

Navi Nurses is a private duty nursing company that delivers personalized care for clients and caretakers at every stage of their healthcare journey. As a Nurse Navigator, you will play a crucial role in ensuring the highest quality of service for each client's co-created care plan with the support of Navi Nurses' administrative team and nurse contractors.

Key Responsibilities:
  • Provide exceptional customer experiences by anticipating patient needs, addressing concerns proactively, and striving to exceed expectations with every client encounter.
  • Collaborate with nurse contractors, healthcare providers, administrative staff, and fellow customer service representatives to maintain a cohesive and collaborative environment.
  • Lead teams of nurse contractors with care, empathy, and empowerment by creating a safe environment that facilitates growth.
  • Develop and implement solutions that support client goals and Navi's mission.
  • Execute regular chart audits to ensure Navi's standards are upheld with accurate and timely completion of required documents.
Requirements:
  • Arizona RN license in good standing, unencumbered.
  • 4+ years of direct client care experience (at least 1 year in an acute setting within the last 5 years).
  • Current AHA BLS and/or ACLS.
  • ASN or higher & graduated from an accredited nursing program.
  • Complete the 20+ hour in-person training with DoN.
Preferred Qualifications:
  • Strong interpersonal and communication skills, both digitally and over the phone.
  • Comfortability with technology and excellent knowledge of Google Suite Tools, and Gmail, and other healthcare platforms.
  • Ability to adapt quickly to changing healthcare landscapes and evolving patient needs.
What We Offer:
  • $41-$44 per hour with opportunity for performance-based bonuses, on at least a quarterly basis.
  • Flexibility in weekly hours and days worked.

Navi Nurses is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.


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