Restaurant Operations Manager

1 month ago


Middleton, United States Burger King Full time
Job Summary

The Hourly Shift Coordinator (HSC) is a key role in our restaurant, responsible for delivering sales and profit results through profitability, guests, people & operations. This position supports the Restaurant General Manager (RGM) and Assistant Manager (AM) in managing the operations during assigned shifts, driving key performance outcomes related to sales, profitability, guest service, and people.

Key Responsibilities
  • Profitability: Ensure all cash control and security procedures are followed, maintain inventory by performing daily and weekly inspections, and receive inventory truck orders.
  • Guest: Motivate and direct Team Members to exceed guest expectations with accurate, fast, and friendly service in clean surroundings.
  • People: Provide coaching and feedback to Team Members to increase the restaurant team's capabilities and raise restaurant performance.
  • Operations: Set an example for Team Members by working hard to implement shift plans and drive operational results, direct efficient and accurate preparation and sale of products, and ensure the restaurant upholds operational and brand standards.
Requirements
  • Must be at least eighteen (18) years of age.
  • High School Diploma or GED required, 2 years of college preferred.
  • 1-2 years of previous quick service restaurant experience.
  • Demonstrated understanding of guest service principles.
  • Available to work evenings, weekends, and holidays.
  • Ability to work long and/or irregular shifts as needed.

BURGER KING is a global fast-food chain known for serving high-quality, great-tasting, and affordable food. Our commitment to premium ingredients, signature recipes, and family-friendly dining experiences has defined our brand for over 50 years.



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