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Patient Care Specialist

2 months ago

Somerset, United States Beltone Hearing Full time
Job Summary

We are seeking a highly organized and detail-oriented Patient Care Coordinator to join our team at Beltone Hearing. As a key member of our office staff, you will be responsible for providing exceptional patient care and administrative support.

Key Responsibilities:
  • Answering Phones: Respond to incoming calls in a professional and courteous manner, providing accurate information and resolving customer inquiries.
  • Scheduling Appointments: Coordinate patient appointments, ensuring timely and efficient scheduling.
  • Patient Care: Provide top-notch care to patients, including servicing hearing aids and cleaning equipment.
  • Office Management: Maintain a clean and organized office environment, ensuring a positive experience for patients and staff.
Requirements:
  • Excellent Communication Skills: Possess strong verbal and written communication skills, with the ability to effectively interact with patients, staff, and external partners.
  • Organizational Skills: Demonstrate exceptional organizational skills, with the ability to prioritize tasks and manage multiple responsibilities.
  • Technical Skills: Proficient in using office software and equipment, with a willingness to learn and adapt to new technologies.