Pharmacy Technician
4 weeks ago
Provide Exceptional Customer Service
As a Pharmacy Technician at Ralphs, you will play a vital role in helping our customers live healthier lives. You will provide exceptional customer service by treating our customers and employees with fairness and respect, creating a safe and clean environment, and being a responsible member of the community.
Direct Patient Intervention
You will provide direct patient intervention by offering health and wellness services and experiences relevant to the patient, while adhering to state and federal laws.
Company Values
You will demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.
About Ralphs
Ralphs is part of the Kroger family of companies, bringing diverse teams together with a passion for food and people. We take pride in creating amazing experiences for our customers, communities, and each other, with food at the heart of it all.
What We Offer
We help feed your future by providing the value and care you need to grow. Whether you're seeking a part-time position or a new career path, we have a fresh opportunity for you.
Requirements
- Must be 18 years old
- Ability to handle highly confidential information
Preferred Qualifications
- Equivalent experience as a pharmacy clerk
Responsibilities
- Understand and adhere to Health Insurance Portability and Accountability Act (HIPAA) regulations and company policies
- Provide a stellar customer experience while accurately and efficiently completing all steps of reception, data entry, adjudication, and product dispensing
- Understand and follow company guidelines on the operation of the cash register and cashier handling policies
- Answer phone and triage calls and answer inquiries as appropriate
- Complete billing procedures adequately to assure best value to the customer and the company
- Understand and follow company guidelines on computerized inventory management, control, and ordering of all medications, devices, supplements, and supplies
- Comply with and reinforce all food safety, sanitation, and safety regulations/guidelines/procedures and programs according to company, local, state, and federal health code regulations
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