Parts Sales Associate
3 weeks ago
We are seeking a highly motivated and customer-focused Parts Counter Associate to join our team at Asheville Chevrolet.
Key Responsibilities:
- Sell parts to customers over the counter, through the shop, or on the phone.
- Assist customers in selecting required parts in a friendly and professional manner.
- Answer incoming phone calls and counter inquiries, providing price quotes and other information as needed.
- Notify parts manager of out-of-stock parts or shop materials that need immediate attention.
- Notify all necessary parties when special ordered parts have been received.
- Pull orders and ensure all parts are tagged with customer names and job number.
- Follow department policy and instruction for special ordering of parts.
- Maintain a prompt, efficient, and timely flow of paperwork.
- Make sure all internal requests for parts are billed on a service repair order.
- Receive payment from retail customers or obtain credit authorization.
Requirements:
- Excellent communication and customer service skills.
- Ability to multitask in a fast-paced environment.
- Strong computer and phone skills.
- Proficiency in Reynolds and Reynolds is a plus.
- Valid Driver's License.
- Ability to pass pre-employment screen (background and drug test).
Benefits:
- Medical and Dental Plans.
- Prescription Drug Program.
- 401k Plan.
- Paid Vacation.
- Paid Holidays.
- Employee Purchase Programs.
- Employee Discounts.
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