Parts Sales Associate

3 weeks ago


Asheville, North Carolina, United States Asheville Chevrolet Full time
Job Title: Parts Counter Associate

We are seeking a highly motivated and customer-focused Parts Counter Associate to join our team at Asheville Chevrolet.

Key Responsibilities:

  • Sell parts to customers over the counter, through the shop, or on the phone.
  • Assist customers in selecting required parts in a friendly and professional manner.
  • Answer incoming phone calls and counter inquiries, providing price quotes and other information as needed.
  • Notify parts manager of out-of-stock parts or shop materials that need immediate attention.
  • Notify all necessary parties when special ordered parts have been received.
  • Pull orders and ensure all parts are tagged with customer names and job number.
  • Follow department policy and instruction for special ordering of parts.
  • Maintain a prompt, efficient, and timely flow of paperwork.
  • Make sure all internal requests for parts are billed on a service repair order.
  • Receive payment from retail customers or obtain credit authorization.

Requirements:

  • Excellent communication and customer service skills.
  • Ability to multitask in a fast-paced environment.
  • Strong computer and phone skills.
  • Proficiency in Reynolds and Reynolds is a plus.
  • Valid Driver's License.
  • Ability to pass pre-employment screen (background and drug test).

Benefits:

  • Medical and Dental Plans.
  • Prescription Drug Program.
  • 401k Plan.
  • Paid Vacation.
  • Paid Holidays.
  • Employee Purchase Programs.
  • Employee Discounts.


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