Scheduling Coordinator

6 days ago


Abilene, Texas, United States Hendrick Health Full time
Job Summary

The Scheduling Representative is a vital member of our team at Hendrick Health, responsible for making appointments for patients in accordance with medical practice procedures. This role may be integrated with other positions, such as receptionist/registration clerk or medical assistant, to ensure seamless patient care.

Key Responsibilities
  • Appointment Scheduling: Coordinate patient appointments, ensuring timely and efficient scheduling processes.
  • Communication: Effectively communicate with physicians/clinicians regarding scheduling preferences and maintain a calm and clear demeanor when interacting with patients, even in challenging situations.
  • Master Appointment Schedule: Maintain the master appointment schedule via manual or computerized means, ensuring accuracy and up-to-date information.
  • Reporting: Produce reports on appointment patterns as needed, providing valuable insights for our team.
Requirements
  • Education: High school diploma or general equivalency diploma (GED) is required.
  • Experience: A minimum of one year of experience in an appointment scheduling position is necessary.
  • Licenses/Certifications: Required licenses/certifications will be specified during the hiring process.
  • Skills/Knowledge/Abilities: Knowledge of medical practice protocols, manual/computerized scheduling systems, customer service principles, and effective communication skills are essential.
Working at Hendrick Health

We are committed to providing a safe and supportive work environment for our team members. As a Scheduling Representative, you will have the opportunity to work with a talented team of healthcare professionals, making a positive impact on the lives of our patients.



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