Pre-Analytical Operations Supervisor
4 weeks ago
The Pre-Analytical Operations Supervisor II is responsible for supervising the day-to-day operations in the Pre-Analytical Operations department. This role involves managing resources, troubleshooting issues with patient samples, and communicating effectively with internal and external stakeholders.
Key Responsibilities- Supervise staff and manage workflow of the department.
- Resource management through ADP; approve PTO requests, approve timecards, complete performance reviews for direct reports.
- Supervise training of staff members to ensure quality and productivity standards are met and maintained.
- Conduct regular staff meetings and use other formal and informal communication methods to facilitate group communication and inform subordinates on relevant matters.
- Collaborate with the Quality department to ensure QMS standards are met and implement improvements when necessary.
- Responsible for maintaining accurate and organized competency records.
- Review all information is accurate and meets company standards.
- Ability to identify all CAP/CLIA/HIPPA required sample and physician/patient information.
- Identify missing information and execute proper route when missing information is identified.
- Assists staff members with skill development.
- Notify management of any present or potential issues related to quality of service, process or compliance.
- Accession patient sample information, and physician test orders according to requisitions accurately.
- Education: H.S Diploma or equivalent
- Some college coursework in healthcare administration, business, science, or laboratory related education, preferred.
- Competencies/Skills: Strong attention to detail, Strong organizational skills, Ability to maintain confidentiality of all medical, financial, and legal information, Ability to delegate tasks, Exceptional oral and written communication skills.
- Experience: 1-3 years' experience working in a laboratory environment required. 1 year's leadership experience required. Experience in hematology, coagulation, routine chemistry and immunoassay. Experience working with MS Office Suite, required.
- Certifications/Licenses: Must obtain site specific certification if applicable.
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