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Learning Operations Manager

2 months ago

Kohler, Wisconsin, United States KOHLER Full time
Job Title: Learning Operations Manager

We are seeking a highly skilled Learning Operations Manager to join our team at Kohler. As a key member of our Talent Center of Excellence, you will play a critical role in developing and managing leading-class learning solutions that drive business results.

Key Responsibilities:
  • Lead Learning & Development (L&D) operations by implementing and managing processes, technologies, analytics, and communications strategies that enable the team to deliver high-quality, innovative, and best-in-class L&D solutions to the business.
  • Oversee the implementation, administration, and maintenance of Kohler's Learning Management System (LMS), including managing user access, course quality standards, and course set-up requirements.
  • Partner with functional business leaders to guide and implement large-scale training course rollouts via the LMS, analyzing LMS data for potential skill gaps and performance improvement opportunities.
  • Establish and lead a community of practice for LMS administrators to share communications, training, best practices, and guidance.
  • Collaborate with HRIT team to execute learning processes within our core HR tech stack, including testing and refining functionality for creating career profiles and assessing potential skill gaps in the organization.
  • Provide project management support for our global L&D program rollouts, designing and managing processes to implement, record, and measure learning.
  • Manage L&D vendor relationships and contracts, overseeing the project execution of new vendor initiatives, ensuring successful planning, implementation, and evaluation.
  • Be the subject matter expert and associate resource for questions on our Tuition Reimbursement Policies, promoting the benefit as a part of the L&D communications strategy.
  • Partner with the People Analytics team to gather, analyze, and report on learning-related data and metrics that will inform L&D strategies, developing and maintaining a learning dashboard with L&D key performance indicators (KPIs).
  • Identify opportunities for improvement to L&D systems, processes, and programs, providing best practices to optimize learning operations and continuously soliciting feedback from key stakeholders.
  • Partner with the HR communications team to develop and implement the L&D communications and promotions strategy globally, owning and maintaining all Learning SharePoint pages internally.
Requirements:
  • Bachelor's Degree in Learning & Development (L&D), Organizational Development, or related degree program, or equivalent work experience with a minimum of 7 years of L&D experience.
  • 2-3 years of experience managing projects.
  • Learning Management System (LMS) proficiency and experience (Cornerstone, Workday experience a plus).
  • Vendor and contract management skills.
  • Project management skills.
  • Exceptional organizational and planning skills.
  • Ability to communicate effectively with all levels of associates and management.
  • Ability to travel 10%+ of the time.
  • Experience and knowledge of best-in-class learning operations practices.
  • Data analytics expertise and experience supporting the learning function in making data-driven decisions.
  • SharePoint, Excel.
Benefits:

We offer a competitive total rewards package, including medical, dental, vision, and 401k, as well as access to career growth and development opportunities, a diverse and inclusive workplace, and a strong culture of innovation.

We are an equal opportunity employer and welcome applications from diverse candidates. If you need reasonable accommodation during the recruitment process, please contact us.