Business Analyst 5

4 weeks ago


Lansing, Michigan, United States HighCloud Solutions Full time

Job Summary:

We are seeking a highly skilled Business Analyst to join our team at HighCloud Solutions. As a Business Analyst, you will be responsible for gathering business and technical requirements during client kick-off meetings and consulting with Subject Matter Experts to complete integrated projects for all Telecommunication services.

Key Responsibilities:

  • Facilitate meetings with clients to gather requirements for all IT solutions and identify impacted business processes.
  • Ability to obtain and report business and technical requirements.
  • Facilitate review sessions to discuss projects and ensure effective communication with technical teams, customers, and technical managers.
  • Work with multiple network platforms, including WAN, MLAN, WLAN, Security, Voice, and Videoconferencing.
  • Disseminate information effectively to all technical teams, customers, and technical managers.
  • Understand a large and complex network environment.

Requirements:

  • Bachelor's Degree Required.
  • Organization and Prioritization skills are Mandatory.
  • Communication and Interpersonal skills are Mandatory.
  • Previous experience working with multiple agencies and/or vendors and/or departments in an enterprise environment are Required.
  • Minimum 13 years experience with Clarity is Preferred.
  • Minimum 35 years experience with Microsoft Project and Excel is Required.
  • Minimum 23 years experience with DevOPs is Preferred.
  • Minimum 35 years experience with Remedy/Helix is Required.
  • Minimum 35 years working within a Telecommunications environment is Required.
  • Minimum 35 years experience in a large Enterprise setting is Required.
  • Minimum 35 years work experience with multiple network platforms is Required.
  • Minimum 35 years working with multiple network lines of service is Required.
  • Minimum 5 years dealing with customers is Required.

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