Pharmacy Support Specialist

4 weeks ago


Étreux, Hauts-de-France, United States Koala Health Full time
Job Summary

Koala Health is a cutting-edge pet health company that's revolutionizing the way pet owners manage their pets' health. We're seeking a highly skilled Pharmacy Technician to join our team and help us achieve our mission.

In this role, you'll be responsible for assisting in the retrieval, processing, and fulfillment of pets' medication therapies. You'll work closely with our pharmacist to ensure that our customers receive the highest quality care and service. Your expertise and experience will be invaluable in shaping our operational policies and procedures, driving world-class customer experience, and contributing to the growth and success of our company.

Key Responsibilities:
  • Maintain a safe and clean pharmacy environment by adhering to procedures, rules, and regulations.
  • Assist the pharmacist in retrieving prescription refills from veterinarian prescribers.
  • Follow up with patients as needed to clarify questions and provide updates on their orders.
  • Perform data entry of valid prescriptions.
  • Assist the pharmacist in filling prescription items, as permitted by the state board of pharmacy.
  • Run automated machinery required to pre-sort and package medications.
  • Fill exception trays with appropriate medication.
  • Work daily with the Operations team to ensure the right medications are put in the right pouches.
  • Transition orders through different workflow stages from initial dispense through quality control.
  • Count and fill prescription vials and affix labels on bulk prescription items.
  • Pack and ship completed orders, including printing and affixing appropriate labels on dispenser, shipping boxes.
  • Sort and triage the right boxes to ship at the right time.
  • Aid the Operations team with receiving, shipping, counting, and packing.
  • Clean and maintain equipment and work areas.

Requirements:
  • Demonstrated ability to work as an effective team member.
  • Demonstrated organization skills and attention to detail.
  • Ability to recognize and identify patient medications.
  • Ability to multitask and prioritize in a rapidly evolving startup environment.
  • Experience working in a fast-paced work environment while consistently meeting standards for productivity and quality.
  • Excellent written and verbal communication skills.
  • Highly organized, self-starter capable of working independently.

What We Offer:
  • Competitive salary ranging from $18-22/hourly.
  • Vacation and Sick time.
  • Benefits effective the 1st of the month following hire date.
  • Structured shifts 8:30-5:00 Monday-Friday (weekends off).
  • Free weekly lunches with team.


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