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IT Systems Administrator III

2 months ago

Latham, New York, United States Sunmark Credit Union Full time
About the Role

Sunmark Credit Union is seeking an experienced IT Systems Administrator III to join our team. As a key member of our Technology department, you will be responsible for the daily operations and administration of our Server, Active Directory, and Microsoft 365 environment.

Key Responsibilities
  • Monitor the availability and health of all servers and server applications, and assist with the collection of related data and communication of daily operating statistics.
  • Be responsible for vulnerability remediation for servers and endpoints to maintain the security and integrity of member and non-member data, and collaborate regularly with the Information Security team to review the current security levels and coordinate an implementation schedule to mitigate new threats discovered.
  • Be responsible for patch management for all servers and endpoints, test and implement upgrades for all endpoints as they become available and in a timely manner.
  • Assist in ensuring that Service Desk tickets, emails, and phone calls related to server applications are responded to promptly, and provide excellent service in each interaction, consistent with the Credit Union's mission of exceeding expectations.
  • Mentor junior staff and provide guidance and training of all server applications to implement best practices for all systems.
  • Support quarterly Disaster Recovery testing of enterprise systems.
  • Collaborate with the IT Core Solutions team to support issue resolution within the Core banking system and associated vendor-specific systems and applications.
  • Be responsible for assisting with various tasks related to scheduled audits and improvements related to audit findings.
  • Learn and work with branch automation technologies such as Instant Issue Debit/Credit card printers and Check Printers, and assist with the integration and management related to the Core banking system and Sunmark's infrastructure.
  • Assist with utilizing and suggesting improvements in documentation of various IT practices, and work with the IT team and management to produce end-user documentation.
  • Work on projects and Nightly/Weekend/Month End on an as-needed basis.
Requirements
  • A Bachelor's degree or higher with a minimum of 7 years of Information Technology career experience, including the maintenance of Microsoft Windows Operating System, RHEL, VMWare, Microsoft Active Directory, and Microsoft 365.
  • Ten years or more experience may be considered in lieu of a Bachelor's degree.
  • Microsoft Windows Server, VMWare, or equivalent certification/training preferred but not required.
  • Expert-level knowledge of automation techniques, including scripting experience and PowerShell experience.